German Customer Care - Retail

Posted 25 April 2024
Salary €35,000 - 38,000
Location
Job type Full Time
Discipline Multilingual
ReferenceKD25042401
Contact NameKaren Dempsey

Job description

German Customer Care located in Dublin City Centre.  Hybrid Model.  Salary basic 35-40k plus Commission.

 

About Your New Employer

  • This Company is a Luxury Retail Brand that everybody knows or should know!
  • They have offices worldwide with their Irish office located in Dublin City.
  • They are offering the Hybrid model
  • They are a great company to work for with great people 

 

About Your New German speaking Job

  • You will be dealing with Clients via phone, emails, live chat, What’s App and Social Media
  • You will be resolving issues from the beginning to the end in a polite, efficient and courteous manner
  • Recording all information on the internal database
  • Providing feedback to your Manager
  • You will be identifying sales opportunities and upselling and cross selling
  • Relationship Management and building new clients
  • Administration
  • Reporting  

What Skills You Need for this Job

  • Written and spoken fluent German
  • Written and spoken advanced to fluent English
  • Customer services or Client Services experience of at least 2 years within an office environment 
  • Sales experience within an office environment is a strong advantage 
  • You need to have worked to KPIs and be target driven
  • Excellent communication skills
  • SAP user is a strong advantage 

 

 What’s on Offer with this German Job

  • This Job comes with a Basic salary of 35-40k with excellent benefits plus Commission
  • Benefits include - Health & Dental Insurance, Contributory Pension Scheme, 27 days paid time off, 15 days paid sick leave, hybrid model. 

What’s Next

  • Please email me Karen Dempsey kdempsey@sigmar.ie and we can arrange a call 
  • Apply now by clicking the “Apply Now” button
     

Why Apply Through Sigmar?

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