Customer Service Jobs Ireland | Customer Service Recruitment Agency

Presenting In An Interview

Face to face interviews can be scary, but with the added pressure of presenting during an interview anyone can become a nervous wreck. Here are our tips to help you ace your interview presentation. Structure Your Presentation A strong structure is the most important thing to get right. The aim is to keep the interviewer’s attention through presenting engaging and relevant content. Plan out what you want to say through brainstorming. Draw a map showing how each point links to the next. Make sure the points you are making fit within the companies aim and objectives, thus showing the research you have done. The key thing is not to waffle. A basic outline for any presentation should have: Introduction: Give a brief overview of the subject of the presentation and what you wish to cover Elaborate: Discuss the subject in as much detail as time will allow using as little slides as possible Conclusion: Sum up what you have spoken about adding in your thoughts where necessary N.B. A useful slide to include would be a “Why Me?” slide. At the end of the day you want them to hire you for the job so this should be one point they take home. Be Visual Use your slides to keep the panel engaged as reading from slides will send anyone into a daydream. Use bullet points and images as much as possible to keep your audience attentive. Other things to include: Provide hand-outs for them to read and to take away (but give them out at the end!) Have inviting body language (do not cross your arms or put your hands in your pockets) Do not be afraid to use gestures (it will draw their attention back to you) Practice Makes Perfect Preparation is a vital part of any interview and this will help overcome nerves. You should be given enough time to prepare your presentation in advance. Use this time wisely and practice until you know everything off by heart. Additional things to perfect include tone of voice and gestures. Worried you might trip over your words? Ask a friend to help you practise your presentation until you’re completely confident. The key is to talk naturally as this will show the panel that you understand your area and that you are the best person for the job. Pronounce Every Word Clearly When you are nervous there is a temptation to speak fast to quicken the whole process; you must resist this. Add commas to your notes to signal where to take breaths and regularly pause to collect your thoughts. Speaking clearly will ensure that the panel understand your points and won’t be interrupting the presentation to ask questions. Eye Contact Presentations can be a lot harder than face to face interviews as the interviewee is the main talker. One sure way to ensure that people stay engaged is to maintain eye contact using friendly eyes. It is important to shift eye contact to everyone on the panel to keep everyone engaged and listening. There Will Be Questions Doing a presentation doesn’t mean that you will not be asked more questions. It is still an interview and the interviewer/s will still have questions to ask. They will more than likely ask about you and your presentation so be prepared. For further interview advice and/or to discuss career opportunities call 01-4744624 or send a confidential email to Alan at amurphy@sigmar.ie

How To Answer “What’s Your Greatest Weakness?”

The one question I am always asked when preparing a candidate for an interview is “how do I answer the weakness question?” The worst reaction you can have to this question is to say I don’t have a weakness. Everyone has a weakness and the reason the interviewer is asking this question is to see how you act outside your comfort zone. People often make the common mistake of trying to turn a negative into a positive. An example of this would be I’m a perfectionist or I work too hard. These answers are boring and show the interviewer you have put very little thought into his/her question. Also you are not actually answering the question you’re just trying to put a clever spin on it.Another mistake candidates make is being too honest. Never mention a weakness that you have if it is going to stop you from getting the job. So don’t answer “I’m lazy” or that “I’m always late” as this is not what your potential new employer wants to hear. The trick to answering this is in the same way you would answer any interview question and that’s by preparing your answer in advance. It can be very difficult to talk about your flaws in a stressful situation like an interview so make sure you spend time preparing your answer. These are a few ways to best answer the weakness question: 1. Pick a weakness that is acceptable for the job Don’t pick a skill or requirement that is on the job spec that you don’t have and say it is your main weakness. This will only put doubt into the interviewers head. 2. Pick a weakness that you can develop For this type of answer you might think of an example where you had a weakness but developed it over the course of your time in prior employment. 3. Describe your weakness in a concise way Don’t go into loads of detail on this question. They are asking you your weakness so be brief and don’t come across as negative. A common answer that candidates often use when asked the weakness question is on their delegation skills. Here you can mention a time when you used to have the mentality that only you could do the job but over time you realised that it was actually slowing the work down and by delegating to other staff members the job was done quicker. This answer is perfect to give but it depends on what job you are going for. If you are going for a managerial role where managing and delegating work will be part of your job description then don’t use delegating as your weakness. Every question in an interview is an opportunity for you to sell yourself, so it is important you never miss a genuine opportunity and the weakness question is no different. Treat it like you would any interview questions that you find hard and prepare your answer.