Connecting...

A LITTLE BIT ABOUT Sigmar

Sigmar staff

150 Industry Experts

Offices Nationwide

 Offices Nationwide in Dublin, Cork, Galway, Athlone & Tralee

Awards

45+ Independent Awards for Recruitment Excellence & Workplace Culture

Online Reviews

Most 5 star Google Reviews of any Irish Recruitment Agency

FEATURED EMPLOYERs


WORTH A READ...

The Benefits of Allowing Dogs in the Workplace

The Benefits of Allowing Dogs in the Workplace

We are a dog loving nation with over 450,000 people in Ireland having one or more pet dogs. With all those furry friends running around, it’s no wonder more workplaces are adding dog friendly benefits and jobseekers are looking for dog friendly employers. But what is the value of having dogs in the workplace? Stress Buster Werewolf Food co-founder and dog trainer, Chris Hanlon said in an Irish Times article that dogs can decrease workplace stress. “Let’s face it, the office can be a very stressful environment with client deadlines and colleague tensions bubbling from time to time but the presence of a dog, the petting of it and the cuddles instantly lowers blood pressure and acts as a coping mechanism lowering negative atmospheres.” Social Aid It’s no surprise that dogs are excellent ice breakers and sometimes in an office environment that’s exactly what you need. Tensions can run high and we can get very wrapped up in our day to day tasks, but a dog can help us to take a step back from that and talk to the people around us. Chris says “For starters, dogs are excellent social lubricants that instantly bring employees together, bettering the bond amongst colleagues and improving the way the team works together. All good news for a business’s bottom line.” Giving Employees Personal Help Lots of things can happen in an employee’s life and sometimes dog sitters can let you down and what happens when it’s 9pm on a Sunday and you have no one to look after your dog the next day? It’s not always ideal to take annual leave every time life happens and you have no one to look after your furry friend. It can be a huge weight off an employee’s shoulders knowing that they can bring their dog to work when they need to. In Sigmar we are happy to say that we allow bring your dog to work options, which has meant we have seen all three of these benefits first hand and how they can really give positive change to the workplace. On this International Dog Day we want to highlight these benefits and encourage small changes like Pawternity packages, bring your dog to work Fridays or reforming an outdoor area for dogs and see the positive impact it can make to your workplace. Here's some pictures of our Sigmar dog Daisy enjoying her office perks

3 Common Job Seeker Mistakes

3 Common Job Seeker Mistakes

Job seeking is tough and there’s no exact rules to follow so it’s easy to make mistakes, without even realising. These are 3 of the most common mistakes that many job seekers make. If you’re job hunting and some of these look familiar to you, it might be time to rethink your job seeking strategy. You Don’t Know What You Want This is the first mistake a lot of job seekers make. Whether you’re a graduate or more experienced a lot of the time people feel the need to apply for everything that sounds like something they could do. For instance, this could be someone who is qualified in Marketing and applies for a Public Relations role. Yes, they may be linked, but it doesn’t necessarily mean you’re qualified or that it’s the job you’re actually interested in. When it comes to job seeking, you need to be specific and apply for jobs that you can do and that you have an interest in. You can’t just batch apply and hope for the best. Know what you want and demonstrate your interest in your application. A hiring manager can always tell when someone applied without any real interest. Too Much Waffle in Your Application Now that you know what you want, the next thing is to portray that to the hiring manager, but the problem is you undersold yourself by sharing the wrong information about your experience. Hiring managers appreciate stats, facts and figures in an application and will instantly lose interest in an application if there is too much waffle. It’s a common mistake to make, but it is one that can obliterate your chances of getting the job. To make your CV and/or cover letter more concise, why not include some stats on what you’ve achieved? It depends on your industry, but information that will impress a hiring manager are things like sales figures, marketing statistics or facts about your accomplishments in your previous roles. Not Matching Your Qualifications/Experience to The Job This is another critical mistake. When you are applying for a job you need to show the hiring manager that you are the perfect match for the job. You do this by specifically stating all the relevant experience and qualifications you have that match the job description. When a hiring manager sees this, it will make their job easier because they will clearly see how you tick all their boxes. If you have been applying for jobs with the same CV, it might be time to rethink that approach and tailor your CV to each job specifically. Job seeking isn’t easy, but there are ways to make it easier. If you’re making any of these mistakes, fixing them could really improve your applications. Best of luck!

How To Avoid Burnout

How To Avoid Burnout

Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands. As the stress continues, you begin to lose the interest and motivation that led you to take on a certain role in the first place. – Definition by HelpGuide.org Now that “burnout syndrome” has been recognised as an official medical diagnosis, it is important to recognise the signs so you can catch it before it happens. Here are small, yet effective, measures you can take to improve your wellbeing in the workplace that can spread into your personal life in a positive, affirming way. Work/Life Balance Sir Ken Robinson noted in his keynote speech at Talent Summit 2018 that, although the invention of emails was promised to save us time, we have since found that, if anything, we are less and less able to leave work behind in the workplace. It is now part of most people’s routines to check their phones first thing in the morning and reply to work-related emails at all hours of the day, always thinking about what needs to be done. It’s important that you ‘work smart, not long.’ This means actively leaving work behind in the office, working efficiently during the day so you don’t feel compelled to continue with it after hours. If the quantity of work you are being expected to complete within working hours is too much to do so successfully, be sure to speak up and discuss the manageability of your workload with your supervisor. Communication is key – they’re going to keep piling on the work as long you stay quiet about how overwhelmed you are, so make sure you speak up and be heard before it becomes too much to handle. Employers won’t know where the pressure lies unless you tell them. If you’re unsure of how much your work life spills over into your personal life, why don’t you try keeping a log for a month? Jot down in a diary how many hours you work every day – not just when you’re sitting at your desk, but when you’re thinking about work at home, composing emails and returning calls out of hours. It may build a more objectively troubling picture than you can see currently from the inside. Make The Most Of Your Breaks Don’t be afraid to make the most of the breaks you are allotted at work. Once you’re on a roll, it’s tempting to power through lunchtime and eat at your desk, one eye always on your computer screen. Try and avoid doing this when you can. Take a walk, practise mindfulness or meditation, experience new places to eat, socialise with co-workers or friends who work nearby. “But I don’t have time to meditate!” I hear you exclaim. Yes, you do! ‘Meditation’ is not always synonymous with pulling on yoga pants, lighting up a stick of incense and adopting the lotus position. You can meditate absolutely anywhere – in a local park, at a café… even sitting at your desk! If you’re not confident leading your own meditation, you can find five-minute guided sessions free online, like this one here. There are also some great customisable apps you can get on your phone, such as Timer and Headspace. It is impossible to overvalue the importance of taking time to relax, clear your head and focus on your own wellbeing. You’ll find this re-energises you for the rest of the day, as well as provide an invaluable opportunity to assess your current state of mind and mentally address any emotional concerns or anxieties. You may also be pleasantly surprised at how easily solutions pop into your head when you take just a few minutes to collect your thoughts. Communication This one works both ways for employers as well as employees. Communication is the key to destigmatising conversations about mental health. In his TEDx talk on workplace mental health, Tom Oxley says ‘you don’t make people unwell by talking about mental health – you give them the opportunity to speak out sooner’. There’s a flawed unspoken terror that speaking out about mental illness will somehow worsen the problem, as if it’s contagious or seem as if you conjured it up into existence within your own mind. The reality is that many sufferers don’t feel able to speak up due to the prejudice surrounding mental health, and the fear that their workplace would not be supportive of them if they did so. The best way an employer can foster an atmosphere of positivity, health and wellbeing is to ensure that their workers know that they are free to talk openly about any feelings of stress, anxiety or depression and won’t face indirect penalisation for doing so. The first reaction of many employers is to offer a struggling staff member limited time off to recover, then expect them to return to work and continue as usual. While time off may be a solution for some employees, bosses should also consider the advantages of offering flexible working hours to affected workers. Tom Oxley strongly advocates for good communication practices between employers and employees to ensure that no one ever feels alienated from their place of work, and that anxieties don’t build up over time into uncontrollable crises. In turn, employees should communicate to their employers about their feelings on mental health in the workplace, as far as they feel comfortable to do so. Being transparent about how you’re feeling and what you need from your job to help you recover will give your boss the tools to help you in the way that’s most beneficial for you. If you are worried that taking time off would only serve to isolate you from the company, voice that concern. Your employer should want to get the very best out of you – they hired you for a reason. It’s in their interest to give you the support you need. Create a Healthy Routine Studies have consistently proven a strong link between mental health and physical health, and specialists are adamant that one of the best ways to maintain good mental wellbeing is to look after your physical welfare. Your job can be intellectually demanding, with long hours and difficult tasks taking a toll on your mental health. Your job is also more than likely sedentary. Indeed, scientists have connected the rise in global obesity to the increasing number of jobs that don’t require any form of physical activity. It can be hard to find the time to exercise during a busy work week, but it’s important you look after your body – the injection of endorphins from exercising can only beneficially impact your mental wellbeing. Take a stroll during your lunchbreak, do 30 mins of yoga before work, or even try training for a half marathon over the course of a few months. The same can be said for your diet, avoid that pastry to go with your coffee and instead be sure to stock up your desk drawer with nutritious snacks rather than sugary ones, such as nuts, fruit and protein bars. Snacknation has published an extensive list of delicious office snack ideas if you’re dry on inspiration. These are just a few ways you can work to improve your mental wellbeing in the workplace, which will in turn hopefully boost your productivity, energy happiness and eliminate the possibility of getting Burnout Syndrome. While mental health is something we can’t always necessarily control, we can impact the way in which we talk about it, breaking down the harmful social barriers that currently ruin constructive discussions on preventative measures.

Doing These 10 Things will make you the Best Boss in the World – According to Google

Doing These 10 Things will make you the Best Boss in the World – According to Google

Today, 16th October is officially known as Boss’s Day. It’s a significant day considering we all have a boss or we are a boss, but what we want to know is makes a great one? You can go to great lengths to hire the best team but without a great manager the team will ultimately fail. Google is acutely aware of this, so for the last 10 years they conducted extensive research on this topic under the code name Project Oxygen. The goal? Figure out what makes the perfect manager, so companies like Google could train its leaders to be the best in the worlds. The research has paid off, as over the years Google has seen improvement in employee turnover, satisfaction, and performance. Want to know what make the perfect boss? It all comes down to these 10 behaviours… 1. A Good Coach A great boss allows their employees to solve their own problems. Rather than doing everything themselves, they teach others to do the work so they can be responsible for their own tasks. Taking the time to teach staff and encouraging them to upskill makes for a more empowered staff. A great boss allows their employees grow and guides them as much as they can. 2. Empowers Team and Does Not Micromanage Giving staff the freedom to do their job is key to being a great boss. Employees need to be trusted in order for them to succeed. Robert Gibbs, Chief Human Capital Officer of NASA is an advocate for this. During Robert Gibbs keynote at Talent Summit he explained how NASA’s raison d'être boils down to the flourishment of human kind, giving NASA the ultimate competitive advantage. Robert believes in “the power of presuming positive intent”. Belief goes a long way and sometimes to get the best out of people the best thing a boss can do is to just believe in them. 3. Creates an Inclusive Team Environment, Showing Concern for Success and Well-Being Putting emphasis on building social capital in the workplace is a trait of a great boss. Margaret Heffernan is an entrepreneur, CEO, writer and keynote speaker who understands that social capital takes time, focus and energy, but if the ingredients are right, can bind human capital to achieve success beyond measure. A great boss will know that loyalty, friendship and comradery in the workplace create a shared commitment to success, something we may struggle to replicate in the gig economy. In short, being trusting and trustworthy is the basis of creating a just work culture that inspires success. 4. Is Productive and Results-Oriented The best type of boss will motivate and inspire their team purely by just working hard at their job. If a manager is lazy and their team doesn’t really see them doing much it really just encourages the staff to do the same. Having a boss who is not afraid to roll their sleeves up and get stuck in to any given task is the type of leader that inspires their staff. 5. Is A Good Communicator — Listens and Shares Information A great boss shares information from their staff. Having a transparent boss means staff learn more and are encouraged to be transparent themselves. A great boss is a good communicator but an even better listener. 6. Supports Career Development and Discusses Performance A great boss will always encourage their staff to develop, praise them when they do well and constructively criticise when it’s needed. Sir Ken Robinson is a believer in the importance of a culture that gives us the opportunity to engage in creativity and how creativity should be encouraged in our businesses. Humans are born with endless capacities but they need to be adapted in order to become abilities. Sir Ken uses a clever anecdote about learning to play guitar to explain his theory. We are all born with the capacity to play guitar, but we don’t have the ability until we learn to play the instrument. We need to open up our employees to new opportunities to learn and adapt skills and unlock talents they didn’t even know they had. Criticism is also very valuable to employees. A great boss will always praise their staff on doing a good job but will have the capacity to explain in a constructive way when work isn’t at it’s highest standard. This kind of behaviour encourages learning and development which is a key behaviour of a great boss. 7. Has A Clear Vision/Strategy For The Team A great boss had a plan. They know where their team is, where they are headed and what is needed to reach their end goals. A great boss needs to be catalyst for the team/companies vision. When the team loses motivation or drive, the boss needs to be there to remind everyone of the strategy and keep things in motion. 8. Has Key Technical Skills to Help Advise the Team Understanding every staff member’s job is crucial to being a great boss. A great boss will appreciate the work that goes into completing tasks and is on hand with useful advice when needed. If a boss has unrealistic expectations because he/she doesn’t understand their staffs role, employees will only ever feel like they are underdelivering and when they need advice they feel their boss doesn’t quite understand the problems at hand. A boss who has the technical skills will welcome their staff seeking guidance. 9. Collaborates Across Effectively A great manager always sees the big picture. They work for the good of the company as a whole and encourage their teams to do the same. A great leader will promote camaraderie and integration and encourage everyone to come together and work on goals that benefit the company as a whole. 10. Is A Strong Decision Maker A great boss is decisive and not impulsive. They are confident in their knowledge and make decisions that they stick to. Being a leader means being brave in your actions to lead and guide others. You need to be courageousness to lead beyond the odds, stick to your decisions to be a great boss. Google have really hit the nail on the head with these behaviours. If you can promote these behaviours and train your leaders using these 10 points from Google, you’ll build teams that will trust and inspire one another to achieve success beyond measure.

WORTH A READ...

7 Ways to Increase Engagement in Your Company

7 Ways to Increase Engagement in Your Company

Changing the way that employees understand and interact with culture can significantly increase engagement in the workplace. We’ve listed 7 ways to increase engagement among employees through cultural realignment: 1. Talk About Culture Management need to communicate the culture of the company to all stakeholders in order for everyone else to understand what the company believes in. Buy-in from management is essential. 2. Energise Existing Jobs Offer job rotation, job sharing and combine tasks so that staff are not doing the same thing every day. Introducing a new task which will improve abilities or push employees to learn new skills will motivate staff to improve in their role. Forming self-directed teams can help employees feel like they are in control of their jobs and have a say in the company. 3. Hire for Fit When hiring for new staff it is important that companies don’t just hire people with the right skills, without judging if they will fit in with the company culture. An introverted project manager can be detrimental to an IT project so knowing your culture and the culture of the job role you are advertising is paramount. If outsourcing the hiring process to a recruitment company, it is important that the company understands the culture that you are portraying. In a climate where new recruits are hard to keep and are constantly changing jobs for a better company fit, knowing both the culture of the company and the role can save a company time and money 4. Leverage Manager/Employee Relationship Employee satisfaction relies quite closely on the affiliation they have with their manager. Frequent praise and recognition will empower employees to keep up the good work but if managers are too busy to take notice of their team or to spend time talking with them this bond will turn stale, leading to eroded trust and confidence on both sides of the relationship. Taking the time to schedule meetings with team members and keeping note of the work that your team is doing will leverage this relationship allowing a confiding and open connection. 5. Upward Mentoring Mentoring does not always have to be downward. For employees that have been in the company for a longer period of time and understand the inner working of the company they can provide valuable insight that managers may not have thought of before. Fresh eyes can alert companies to newer technologies and more efficient ways of doing jobs so do not discount something until you have tried it 6. Job Referral Bounties Offering rewards for employees finding and placing workers in your company that suit your culture can prove a successful recruitment strategy. Presenting long-term bounties are even better as employees are motivated to help others progress through impromptu coaching and team working. 7. Measure Improvements Send out surveys every two to three months to measure key performance indicators to see if the culture is changing for the better and if people are becoming more engaged. Measuring the profit and productivity levels in the company overtime can also highlight how successful the project is. Conducting six monthly reviews where employee satisfaction rates are measured and bench-marked can show if some employees are lacking culture fit. Having a programme in place to help these employees find their feet can further increase engagement in the company as you are showing staff that you value them.

10 Ways To Reduce Workplace Stress

10 Ways To Reduce Workplace Stress

We’ve all got responsibilities such as working and building a career, running a household and/or raising children which can all be very overwhelming and lead to lots of stress. Here are 10 things you can do to start feeling better and minimising stress: 1. Identify causes of stress What triggers your stressful feelings? Are they related to your workplace, children and family, friendships, finances or something else? Once you’ve identified the trigger, you can get down to the root of your stress and find the best ways to handle it. 2. Recognize how you deal with stress Are you using unhealthy behaviours to cope with work or life stress? For example are you using sleep deprivation, smoking, consumption of alcohol or junk food as a means of coping? 3. Get a good night’s sleep A lack of sleep can result in an increase in stress as a person will not be able to stay focused at work. Sleep deprivation also impairs our decision making ability as we are unable to think clearly. Getting 8 hours sleep a night will help improve a person’s health as you will be able to stay alert throughout the day. 4. Eat a balanced diet Hectic work schedules leave us short on time to prepare healthy meals for ourselves and people then have a tendency to grab fast foods. However eating a balanced nutritional diet will help you stay healthy and keep your brain alert. Deficiency in food nutrients such as lack of vitamin B in the body can result in depression and irritability. Also when a person is under stress, vitamins C and E may be lost. 5. Exercise When you exercise, your brain produces “feel good” transmitters called endorphins. Producing these endorphins will help you deal with stress healthily as people who exercise regularly have more energy. 6. Stay organized It is an overwhelming feeling to think that there are not enough hours in the day. Therefore it is imperative that you manage your time. Come up with a daily plan and keep a diary to keep yourself on track. 7. Do not procrastinate Work piles up when you keep on delaying tasks. There is no use putting off for tomorrow what can be done today. 8. Don’t take on more than you can handle at work Avoid creating your own stress by over-scheduling and failing to say no when too much is asked. Don’t overpromise, and give yourself time to finish the things you do agree to tackle. Don’t be afraid to ask for help/delegate if you can’t meet all the demands placed on you. 9. Ask for support Accepting a hand from supportive friends and family can help you persevere during stressful times. If you continue to feel overwhelmed by stress, you may want to talk to a psychologist who can help you manage stress. 10. Finally, treat yourself When you accomplish a personal goal or finish a project, do something nice for yourself. Go out for a round of golf with friends or take a weekend break with your family. Treating yourself between tasks can help take the edge off and prepare you for the next challenge.

Salary Guide 2019

Salary Guide 2019

Ireland’s unemployment rate of 5.3% has certainly dramatically improved from near 16% in 2012. More people are working in Ireland than ever, which is very positive. The drive to get more business into the regions and outside the main cities is on-going and working. Pressure on housing relative to other major cities, may be overstated but it is in everyone’s interest to balance employment in regional areas. Salary inflation has been increasing in specific areas (IT, legal/compliance, data security, life sciences, banking) and in many cases experienced double digit percentage increases. Ireland is still relatively attractive to mobile European talent, but there has been pressure on salaries because of unprecedented demand. Benefits are increasingly a consideration for applicants, particularly in the technology world where flexible working is becoming the expected norm rather than a differentiating factor. There is no question that the employers who are winning “talent battles” are really looking at their employee experience and also their applicant experience more closely than ever. Effective employer branding was a novelty a few years ago, but now essential in attracting top talent. The good news is that successful employer branding works and ensures salary inflation is not excessive and hiring new talent is controllable Overall, 2019 looks likely to be an interesting year, but as long as we stay competitive and offer some flexibility, Ireland has every reason to believe we can continue to outperform other countries in the war for talent! ​ 2019 Salary Guides for each discipline:​ Accountancy & Finance Banking & Financial Services Construction & Property Services HR Insurance IT Legal & Compliance Manufacturing & Engineering Marketing Multilingual Office Support Sales Software Sales Science & Pharma Supply Chain ​

The Talent Isle

The Talent Isle

There can be no denying that the Irish economy has benefited hugely from foreign direct investment, particularly from the US. The statistics speak for themselves; today there are 700 US companies with Irish operations directly employing 165,000 people. But, the historical economical and political US-Irish relationship works both ways. With Murphys, Kennedys and O’Neills making their presence known in boardrooms the length and breadth of the 50 States, Ireland is well represented in the highest echelons on US soil. Likewise, the statistics on that side of the Atlantic speak for themselves; there are also 700 Irish companies with operations in the US who employ 100,000 US citizens. Recent changes to the political environment in the form of US protectionism has undoubtedly threatened our status as the location of choice for US companies, making up 12.1% of US FDI investment into Europe despite accounting for just 1% of the entire European economy. At a time of green shoots growth in the aftermath of one of the worst recessions the State has known, this hard won reputation in now in jeopardy. Speaking at the Boston College Ireland Business Council symposium, John Harthorne, CEO MassChallenge described protectionism as grabbing the largest slice of the pie. The responsibility of leadership should be to increase the size, not of the slice, but of the pie itself. So, what can business leaders do? Well, of course we can leave it to the Government and State agencies to do their job, or else we can get out there ourselves and deliver the message that Ireland is still a great place to do business. That is exactly what Ireland Gateway to Europe did on Wednesday April 11, 2018, when a delegation of more than 40 Irish business leaders arrived in Washington to deliver the message that Ireland’s trade partnership with the US is stronger than ever, is truly bilateral and that Ireland remains the location of choice for FDI in Europe. Ireland Gateway to Europe met with their US counterparts and political representatives on Capitol Hill with the purpose of strengthening existing business relationships and create new ones. This initiative is a not-for-profit annual trade mission made up of professional advisory firms who travel the US annually to provide a secure resource network for business expansion to help US investment succeed in setting up operations in Ireland. Founded in 2012 as a response to the economic challenges at that time of global recession, Ireland Gateway to Europe is now in its seventh year of US, UK and global trade missions. Ireland has traditionally enjoyed a particularly strong business, cultural and political relationship with the US. However, in light of the recent announcements of trade tariffs, data privacy, immigration and other protectionist policies, our concern is that there may be a perception that Irish-US trade linkages may have subsequently diminished. The fact of the matter is that the transatlantic economy grew stronger, not weaker over the past year, as did Irish -US trade with US exports to Ireland up 9% and imports to Ireland up 6%. While the Washington mission was the focal point of the 2018 trade mission, the second leg of the trip saw the group travel to Boston to engage directly with the US business community at the stateside launch of the transatlantic Boston College Ireland Business Council (BCIBC). Having launched this side of the Atlantic in Dublin last October, the US BCIBC launch took the form of a Global Leadership Symposium where US CEOs met with their Irish counterparts. The event looked at Global Leadership, where a panel of global CEOs discussed how they, as a transatlantic leadership community, can create opportunities against the backdrop of economic challenges. The purpose of the BCIBC is to establish new, and strengthen existing, transatlantic business ties between the two countries, and it is designed to enhance transatlantic business between the US and Ireland through creating connections that allow for entrepreneurial ventures to grow and prosper. The Global Leadership Symposium is one of a series of planned BCIBC CEO Exchange events that will take place twice annually over the coming years, both in Ireland and in the US. The nest event is scheduled for Dublin this coming October. Founded by the Global Leadership Institute, Boston College, and Ireland, Gateway to Europe, and Chaired by Neil Naughton of GlenDimplex, the main aim of the BCIBC is to bring influential business leaders from both communities together once a year in Dublin and in Boston to create one deeply connected transatlantic trade artery. By establishing the BCICB, the tight commercial and social bonds we share with the US can be strengthened and build upon bilaterally, business to business, in spite of any potential external or internal protectionist political policies. It’s widely known that cultural ties between Massachusetts and Ireland are deep but possibly lesser known are the strength of economic ties with 11,000 people employed by Irish companies there and Ireland being the 6th largest exporter from MA. With threats from the uncertainty of the Brexit situation ringing in our ears from the East and murmurings of protectionism coming from the West, Ireland is again in a unique position to act as the economic transatlantic hub. What will the future hold? As it stands nobody knows for certain, but the community of transatlantic business leaders has a collective, critical role to play to ensure the future foundation of business relations is maintained for generations to come. Those business relationships benefit both Ireland and the US. Let’s both grow our slices of the pie by growing the pie itself. Article featured on The Business Post