As companies work hard to stay competitive and provide exceptional experiences to their clients, the need for skilled staff in business support and customer service keeps growing. In this article, we'll look at the important skills businesses are looking for.1. Great CommunicationWhether you're talking or writing, it's vital to be clear. Nowadays, good communication also means being good with digital tools. Employers want people who can talk professionally with colleagues, clients, and customers, making sure everyone gets the right information.Top Tip for interviews: Prepare examples that highlight your proficiency in clear and effective communication. Share instances where you successfully conveyed complex information to non-technical stakeholders. 2. Problem Solving AcumenIn the world of business, problems come up all the time. The ability to think on your feet and adapt to unforeseen circumstances showcases your commitment to delivering results.Top Tip for Interviews: Prepare specific anecdotes showcasing your problem-solving skills. Describe situations where you identified a challenge, analysed options, and implemented a successful solution. 3. Technological ProficiencyFamiliarity with various software, tools, and platforms can significantly enhance your employability. Things like customer relationship systems, project management tools, and data analysis software are just a few examples of technologies that are becoming increasingly integral to business operations. Embracing technology shows you're ready to work in a modern business.Top Tip for your C.V: List the software, applications, and tools you are proficient in on your C.V. Make sure to also include any certifications or trainings related to these technologies on your LinkedIn profile. 4. Adaptability and FlexibilityThe Irish business landscape is always changing, which is why being flexible is so important. Companies want people who can handle change, learn fast, and switch things up when they need to. Being open to new challenges and being willing to upskill can set you apart in a competitive job market.Top tip for your C.V.: On your CV, talk about times when you changed and helped your team or company grow. For interviews, give examples of when you tried new things or took on jobs that weren't easy for you. Show your ability to thrive in dynamic environments. 5. Speaking Other LanguagesIreland’s strategic position in the European Union has led to an influx of international businesses and customers. If you know languages like Spanish, French, or German, this can be a significant advantage. It means you can talk to more people and understand more clients Multilingualism showcases your cultural awareness and ability to engage with a diverse audience.Top Tip for your C.V: Include a section that highlights your language proficiencies and any experiences where you effectively used them in a professional setting. 6. Being Kind and Focused on CustomersFor jobs where you help customers, being kind is important. If you know what customers want and care about their problems, they'll like your company more. Companies value candidates who prioritize customer-centricity, as it directly impacts customer satisfaction and long-term success.Top Tip for Interviews: Share stories of how your empathy positively influenced customer interactions, leading to enhanced customer satisfaction and/or conflict resolution.7. Time Management and OrganisationKnowing how to use your time well and organise things can make you get more done. From arranging meetings to handling administrative responsibilities, these skills demonstrate your capability to juggle multiple priorities and meet deadlines consistently.Top Tip for interviews: Provide examples of how your strong time management skills helped you meet tight deadlines or manage multiple projects simultaneously. As the business world in Ireland keeps changing, the demand for proficient business support and customer service professionals remains steady. Cultivating these in-demand skills not only increases your employability but also positions you as an asset to your employer. Whether you're already experienced or just starting out, getting good at these skills can help you find great jobs and help Irish businesses grow, even when they're competing with companies from all around the world. At Sigmar, we're committed to connecting top talent with businesses seeking excellence in business support and customer service. Get in touch to explore how we can help you thrive in these exciting fields. Email your cv to email@example.com or check out current jobs here
Receiving news that you didn't secure a college place through the CAO can be disappointing and even overwhelming. However, it's essential to remember that setbacks are a natural part of life's journey. Instead of dwelling on the disappointment, consider this as an opportunity to explore alternative paths and make the most out of the situation. In this guide, we'll provide valuable insights and actionable steps to help CAO students in Ireland navigate the uncertainty and turn this setback into a steppingstone towards a bright future.1. Stay Positive and Manage Emotions:Disappointment is natural, but it's crucial not to let it consume you. Give yourself permission to feel the emotions, but also work on maintaining a positive attitude. Engage in activities that make you happy, talk to friends and family for support, and focus on your strengths and accomplishments. A positive mindset will help you approach the next steps with determination.2. Consider Alternative Educational Paths:Not getting into your desired college doesn't mean the end of your educational journey. Look into alternative educational paths, such as enrolling in a different college or university, pursuing online courses, or considering vocational training. Many successful individuals have taken unconventional routes and still achieved their goals.3. Seek Guidance and Support:Don't hesitate to seek guidance from mentors, teachers, career counsellors, or recruitment agencies. They can provide insights into potential opportunities that align with your interests and skills. 4. Reflect and Re-evaluate: Take this time to reflect on your academic and career goals. Is your chosen path truly aligned with your passions and ambitions? Use this setback as an opportunity to re-evaluate your aspirations and make any necessary adjustments to your plans.5. Upskill and Enhance Your Profile:Consider using this time to enhance your skill set. Take online courses, pursue certifications, or engage in relevant projects that will bolster your resume. This proactive approach not only adds value to your profile but also demonstrates your commitment to personal and professional growth.6. Develop a Plan B:It's always a good idea to have a backup plan. Research industries and roles that are in demand and have a promising future. This might involve exploring emerging fields like technology, healthcare, or sustainable energy. Having a well-thought-out Plan B can help you feel more secure in your career prospects.7. Embrace Resilience:Resilience is a valuable trait that can help you navigate setbacks and emerge stronger. Remember that setbacks are temporary, and your ability to overcome challenges will define your success. Embrace the journey, learn from your experiences, and use them to fuel your determination.Not receiving a college place from the CAO might feel like a setback, but it's important to view it as an opportunity for growth and self-discovery. By understanding your options, staying positive, seeking guidance, and exploring alternative paths, you can turn this moment of disappointment into a steppingstone toward a fulfilling and successful future. Remember, your journey is unique, and the setbacks you encounter can shape you into a stronger, more resilient individual.
As the results of the Leaving Cert exams are announced, a new chapter begins for many young individuals. The choices made now can significantly impact their future careers. With the rapidly evolving job market, it's essential to be aware of the in-demand areas that promise exciting opportunities and growth potential. In this article, we'll explore the top industries and fields that are expected to be in high demand in the coming years.1. Technology and IT:In our digital age, technology continues to reshape the world, creating a surging demand for skilled professionals in IT and related fields. From software development and artificial intelligence to cybersecurity and data science, technology-driven roles offer a promising future. To maximize opportunities, consider pursuing courses and certifications that align with the latest tech trends.Average Salary Example: A software developer in Ireland can earn an average salary ranging from €40,000 to €60,000 per year, depending on experience and specialization. As of August 2023, Glassdoor states that the average salary for a software developer in Ireland with 2-4 years of experience was €63,006.2. Healthcare and Medical Sciences:The healthcare sector remains a cornerstone of society, and advancements in medical sciences are continuously improving patient care. From medical practitioners and nurses to biotechnologists and medical researchers, the healthcare industry offers diverse roles that are both fulfilling and financially rewarding. Pursuing a career in this sector ensures job stability and a chance to make a positive impact on people's lives.Average Salary Example: Registered nurses in Ireland earn an average annual salary of around €32,000 to €45,000, with opportunities for specialization leading to higher earning potential.3. Renewable Energy and Environmental Sciences:The global push for sustainability has driven the growth of the renewable energy and environmental sectors. As concerns about climate change intensify, professionals in fields such as renewable energy engineering, environmental consultancy, and sustainable urban planning are becoming increasingly vital. These roles contribute to a greener future while offering lucrative career paths.Average Salary Example: Renewable energy engineers in Ireland can earn an average annual salary ranging from €35,000 to €55,000, depending on experience and the specific area of expertise.4. E-Commerce and Digital Marketing:The rise of online shopping and digital platforms has transformed the way businesses operate. As a result, e-commerce and digital marketing experts are in high demand. Brands are constantly seeking individuals who can navigate the digital landscape, manage online stores, and create effective marketing campaigns. A solid understanding of e-commerce trends and digital tools is key to excelling in this field.Average Salary Example: Digital marketing managers in Ireland can earn an average annual salary ranging from €40,000 to €60,000, based on their level of expertise and the scale of the projects they manage.5. Finance and Fintech:The financial industry continues to evolve with the integration of technology, giving rise to the booming field of fintech (financial technology). Whether it's mobile banking apps, cryptocurrency, or robo-advisors, fintech is reshaping traditional financial services. Pursuing a career in finance or fintech opens doors to roles such as financial analysts, investment advisors, and blockchain developers.Average Salary Example: Financial analysts in Ireland can earn an average annual salary ranging from €40,000 to €60,000, with the potential for higher earnings based on experience and specialization.As Leaving Cert graduates embark on their journey into the professional world, it's crucial to be aware of the industries and fields that offer the best prospects. The future job market is dynamic and ever evolving, driven by technological advancements and societal shifts. By considering the in-demand areas mentioned above and equipping themselves with the necessary skills and qualifications, young individuals can position themselves for success and a rewarding career path.Remember, staying updated with industry trends, continuously learning, and adapting to changes will be key factors in thriving in the competitive job market of the future. Whether it's embracing technology, contributing to sustainability efforts, or shaping the digital landscape, the opportunities are vast for those who are prepared to seize them. Good luck to all Leaving Cert graduates on their exciting journey ahead!
The jobhunting period can at times feel quite negative, and many people will be put off contract work as they know they have a date where they will be out of employment after the role expires. Also, jumping between different industries in quick succession can prove a challenge for the Wallflowers in this blogs audience. However, Contract work does have benefits that should not be overlooked both to the short and long-term trajectory of your career. Here are a number of reasons why you should accept contract as well as some added benefits you may not have considered.Make ConnectionsThe nature of contract work dictates that unless you’re offered a permanent position, you will be moving between places of work every 6 - 12 months. The benefit of this, is that you are likely to become acquainted with many business leaders, executives, CEOs, and industry experts along the way. This will prove invaluable as building your contact list of reputable business leaders will provide new connections, long lasting business relationships and an impressive list of references for your next employer to contact. In a world where a person’s experience in the field can be the deciding factor in being chosen for interview, having connections to add to your credibility will only ever benefit your applicationFind your job passionIt is not uncommon for young professionals to work a variety of roles before settling into a more permanent fulfilling role. This method can provide a multitude of valuable experience, references, and insights into the nature of the industry. Contract work is a good way to dip your toe into the pool of the industry and find out if you are best aligned with the culture and work involved in the industry.SalaryContracted roles will get you better pay. They offer a higher basic salary in lieu of a benefits package. You can make your experience really work to your advantage. Employers are typically willing to pay you generously, providing you meet their requirements, if you solve their problem or need quickly. Employers tend to really value experience, since they want to bring onboard someone who can jump right in and hit the ground running.Faster EmploymentNow this of course does not cover all contract work, and you shouldn’t apply for a contract position assuming you’re going to be accepted by 9:30 and start work at 10:00. However, the creation of a contract role may have resulted in a sudden urgency and vacation that needs to be filled, so the onboarding of contracts does move faster than permanent roles.More FreedomAs you are not bound by the standard contracts of the business, you have more negotiating room when discussing hours, pay and location. You may have been brought into the contract role to assist with a sudden influx of work, therefore If you can assure your employer you will complete the work, you can choose working hours that fit for you, which can provide more time out of work for looking at more roles, building your professional profile and networking.In ConclusionThere are many business professionals who have built there who career around contract work and it’s not too hard to see why. Contract work offers more flexibility, better pay, more variation, and greater chance of networking and building a profile within the industry. Understanding the process and careful planning can ensure you are never out of work for lengthy periods of time, and with the flexibility contract work offers, you can use any free time to plan ahead once your contract expires. If you are keen to build your professional CV, build strong industry connections, gain experience and entertain a higher pay, contract work is definitely worth your time
There seems to be an underserved stigma attached to contract work. However, Contract work does have benefits that should not be overlooked both to the short and long-term trajectory of your career. Here are a number of reasons why you should accept contractMake ConnectionsThe nature of contract work dictates that unless you’re offered a permanent position, you will be moving between places of work every 6 - 12 months. The benefit of this, is that you are likely to become acquainted with many business leaders, executives, CEOs, and industry experts along the way. This will prove invaluable as building your contact list of reputable business leaders will provide new connections, long lasting business relationships and an impressive list of references for your next employer to contact. In a world where a person’s experience in the field can be the deciding factor in being chosen for interview, having connections to add to your credibility. Find your job passionIt is not uncommon for young professionals to work a variety of roles before settling into a more permanent fulfilling role. This method can provide a multitude of valuable experience, references, and insights into the nature of the industry. Contract work is a good way to dip your toe into the pool of the industry and find out if you are best aligned with the culture and work involved in the industry.SalaryContracted roles will get you better pay. They offer a higher basic salary in lieu of a benefits package. You can make your experience really work to your advantage. Employers are typically willing to pay you generously, providing you meet their requirements, if you solve their problem or need quickly. Employers tend to really value experience, since they want to bring onboard someone who can jump right in and hit the ground running.Faster EmploymentNow this of course does not cover all contract work, and you shouldn’t apply for a contract position assuming you’re going to be accepted by 9:30 and start work at 10:00. However, the creation of a contract role may have resulted in a sudden urgency and vacation that needs to be filled, so the onboarding of contracts does move faster than permanent roles.Foot in the doorIt is not unreasonable to think that a company will offer you a permanent position once you’re contracted obligations are over. The contract job may have been to fill a job left open by maternity leave, or a sudden influx of work has left a team treading water, and once your work is complete you may leave the company with a strong reference and 6 months of experience and knowledge. However, if you are able to not only perform above and beyond in your role whilst also suggesting and introducing new methods of practice and ideas of work that increases business, your employer may want to keep you around for longer. By proving yourself as an asset that possess’ knowledge and positive actions that the company do not practice, you will make yourself indispensable.In ConclusionThe opportunity for contract work should not pass by unnoticed. The lack of watertight job security may be off-putting, however contract work is certainly not without its benefits. Higher pay, building connections and a set time to see if you align yourself with the culture of the industry, contract work is a great way to build upon your professional career, and ultimately make you a more credible and accomplished candidate when you approach vacancies down the path of your professional life.
Searching for jobs is a job in itself. It can be challenging and time consuming but there are ways of making this task a little easier. If you are planning on finding a new job, Sigmar Recruitment has devised a list of top 5 job searching tips to help you in your pursuit of the perfect job this new year. Get Employers to Come to YouUploading your CV online can increase your chances of being seen by employers. Most job searching websites like; Jobs.ie and Monster.ie allow job seekers to create an online profile using their CV content. This profile can then be viewed by potential employers. There is also an option, when you create your account, to highlight specific jobs and organisations you’re interested in and receive email notifications when positions become available. This is handy for any job seeker as it does the hard work for you and allows suitable job opportunities to come directly to you. Update your LinkedIn ProfileThe first thing you should do before applying for a job is ensure your LinkedIn profile is up to date with all your relevant work experience. Often employers will search for you online while reviewing your CV. It’s important to make sure your LinkedIn profile is up to date as it could be the reason you get called for an interview.Extra Tip: If you are unemployed and don’t have an issue with making your employment status public, you may want to update your LinkedIn profile headline to something like, “Currently seeking (insert type of role here) in (insert location here)”. This will let your network know that you are currently job seeking Target the Right CompaniesIt’s important to know what type of company you are looking for. This all comes down to your personal preference. Knowing what you want will make it easier. Would you rather be; “a big fish in a little pond” or “a little fish in a big pond”? By eliminating the type of companies you don’t want in your search, you will narrow down the available jobs suited to you.Extra Tip: If you know of a company you think you would like to work for, search for reviews of the company online. Glassdoor.com lets you search millions of reviews of companies that are all posted anonymously by employees. This is a great way to get an honest appraisal of organisations you’re considering applying to. NetworkUse the contacts you have to enquire about available jobs and get the word out that you’re looking for a new position. Often jobs can be found through people we know so it’s a good idea to get in touch with any relevant contacts you may have.Building on your current network can also give you an advantage in your job search. Attending conferences and job expos are a great way to network and find out about career opportunities. Be PositiveFinding the perfect job isn’t easy and may take time. As rejections start coming in, it’s important to always try to stay positive. It’s only natural for you to feel deflated when things aren’t going according to plan but try to use the rejection as a motivation to work harder. The right job is out there for you and you will find it if you stay persistent and optimistic. Don’t have the time to job search?If you find yourself not being able to find the time to search for jobs properly, you can contact us in Sigmar Recruitment. You can upload your details and CV to our website and create an online profile that will be accessed by our specialist recruitment consultants to review your details and contact you with potential job opportunities.
Are you feeling disappointed about your Leaving Cert results or do you know someone who wasn't happy with the points they got? Don't worry! A lot of people aren't happy when they receive their results, including our staff. We asked around, and it turns out loads of us in Sigmar weren't pleased with the results they received. We decided to do a video series asking 5 members of staff what advice they would give to anyone feeling disappointed about your Leaving Cert results. Ryan Tobin, Apprentice Recruitment Consultant Ryan started in Sigmar this Summer after completing his leaving cert without needing any points. This is the advice he would like to give to those who got their results with him in August Dee Sweeney, Recruitment & Development Manager This is what Dee had to say to leaving cert students who weren't happy with the points they received. Sometimes work experience can be more valuble than exam results. Fiona Halliday, Receptionist & Office Administrator Fiona is passionate about following her dreams. She has changed her career a number of times and her advice to any leaving cert students who weren't happy about their results is you can make a success of yourself no matter what! Tom Deane, Team Account Manager Much like many Leaving Cert students, Tom was disappointed with his results, but it all worked out in the end. This is the advice he would like to share with leaving cert students who weren't happy with their results Photo Credit: The Irish Times
While the future is uncertain, what is certain is that by 2025, Irish workers and enterprises will be operating in a completely changed economy. Technology continues to herald new ways of doing business and new economic opportunities. This will present us with challenges, but also new possibilities. Lots of job roles will disappear or be redefined and emerging job roles will require new and different skillsets. In this blog we look at the sectors that hold the best chances for economic and job growth in the near future. Broadly the global economic performance and Ireland’s position are positive for the foreseeable future. With unemployment now at 4.8% and decreasing quarterly, all signals point towards continued, sustainable improvement. ICT Sector Ireland has become the global technology hub of choice when it comes to attracting the strategic business activities of ICT companies. This has earned Ireland the reputation for being the heart of ICT in Europe. The industry employs over 37,000 people and generates €35 billion in exports annually. With Ireland being the second largest exporter of computer and IT services in the world. With a highly creative and talented workforce, an open economy and a competitive corporate tax environment, Ireland has successfully attracted eight of the top 10 global information technology companies to establish a significant presence here. Some facts about the ICT sector: Ireland is the second largest exporter of computer and IT services in the world. Global leaders such as Intel, HP, IBM, Microsoft and Apple have long-established operations in Ireland. They have been joined by newer leading-edge giants such as Google, Facebook, LinkedIn, Amazon, PayPal, eBay and Twitter. Dublin is Europe's leading hub of innovative games companies with Big Fish, EA, Havok, DemonWare, PopCap, Zynga, Riot Games and Jolt all having a significant presence here. Pharmaceutical and Biotechnology Industry “Ireland is now operating in the same ballpark as major science-funding countries around the world” - Professor Mark Ferguson, SFI Director Already one of Ireland’s best performing industries, the pharmaceutical and biotechnology industry is set to grow even further in the future. With a growing and ageing population worldwide, the number and degree of health-related issues is continuously on the rise. People will always need medical care ensuring a continued demand for research, development and production of new drugs. There are now over 30,000 people employed in the industry. This trend looks set to continue into 2020 with major expansions of many of the big pharma players across the country. The IDA reports the biopharmaceutical industry has made a capital investment of approximately €10 billion in new facilities in Ireland, in the last 10 years. This represents one of the largest investments in new biotech facilities anywhere in the world. As a result of the growth in pharmaceuticals, biotechnology and medical device industries in Ireland, it is very likely that a student about to graduate with a third level qualification in science will find interesting employment in one of the following areas; research, manufacturing, regulation or sales and marketing. Some relevant facts about pharmaceutical and biotechnology sector: No. 10 of the top 10 world's pharmaceutical companies 7th largest exporter of medical and pharmaceutical products in the world in 2014 €39 billion in annual exports of pharma, bio and chemistry produce 75 pharmaceutical companies operate in Ireland 40 FDA approved pharma and biopharma plants Financial Sector The financial services jobs market for accountancy and finance professionals continued its upwards growth trend last year. Even without the added benefit of companies relocating to Ireland post Brexit, the confidence of both employer and employee alike has produced a healthy landscape with more opportunity for those who wish to change jobs. There is no doubt Brexit has been a major contributor to the growth in the financial services jobs market. We have seen major international companies relocate operations to Dublin and others who already have a presence here have laid out plans to significantly increase their headcount. This is all positive news for students studying in this area. Not only does this create opportunities that would not have existed without Brexit, it also increases churn in the market involving more established financial services companies in Ireland who subsequently end up with more vacancies themselves. Particularly for accountants, regulatory reporting accountants and in funds if you specialised in fund accounting, risk & control, depository, compliance and AML you will find interesting and worthwhile employment when you graduate. 42,000 people employed in the Financial Services Sector in Ireland 4th Largest Exporter of Financial Services in EU No. 1 location worldwide for Alternative Investment Funds All stats referneced from Future Jobs Ireland2019 Goverenment Doc and IDA.ie
Having a bit of bad luck lately? Don’t worry, have a look at these famous people who received some painful rejections before they accomplished some amazing things. Walt Disney The man whose cartoon characters have given so much to generations of students and are still a huge part of peoples’ lives today. Walt Disney was fired from the Kansas City Star in 1919 because he “lacked imagination and had no good ideas”, according to his editor. And his bad luck didn’t end there, when he finally managed to get his own production company he had to file for bankruptcy because he couldn’t manage his money correctly. Luckily, he didn’t give up, moved to Hollywood and went on to become one of the greatest animators in the world. His creations have gone on to touch the lives of many and as well as being a successful production company, Disney also operates theme parks, a streaming service and stores worldwide. JK Rowling People know JK Rowling as one of the most successful female authors in the world. What people aren’t aware of, is the tremendous struggles she faced before Harry Potter was published. In 1990, Rowling first had the idea for Harry Potter but that same year her mother passed away and writing was put on hold. In 1992 she moved to Portugal to teach English where she met her husband and had a daughter. Sadly, in 1993 her marriage ended and she moved to Scotland to be close to her sister. At this time Rowling saw herself as a failure, she was divorced, jobless and broke. Rowling then began to focus her attention on Harry Potter. When her manuscript was completed, she sent it to 12 publishers and was rejected by all 12 before it was accepted by a small publishing company, Bloomsbury and the rest as they say is history. Photo: Daniel Ogren Flickr Oprah Winfrey Oprah Winfrey had an extremely difficult start in life, she was raised in rough conditions and was the victim of sexual abuse from the age of 9. When she was 14 however, she was given the opportunity to live with her father who encouraged her to pursue her education and later she went on to university to study communications. Her difficulty didn’t stop there, as after gaining a job as an evening news reporter, she was fired because she couldn’t sever her emotions from her stories. Her boss told her she was “unfit for television news”. Oprah laughs about this now and even admits she wasn’t cut out for news reporting because she became too emotionally invested in the people and the stories. She was then given a talk show slot on the same television network and the rest is history. Photo: Ian Evenstar Flickr Katy Perry Most people know the name Katy Perry but few know of the struggle she went through to be the success she is today. In 2001, Katy Perry who was then Katy Hudson released an unsuccessful Christian album that only sold 200 copies and was subsequently dropped from her label. She then went on to sign with Island Def Jam in 2003 where she was also dropped. Then she was set to be the front woman of a band called The Matrix and that contract was also terminated before they released any music. It wasn’t until she signed with Capitol Music Group and released, I Kissed a Girl that her music career really took off. Photo: Joella Marano Stephen King One of the world’s most famous authors, Stephen King has written over 50 novels and has had many of his novels produced as films. However, King didn’t always have it easy. In fact, before his first novel Carrie was published, he threw it in the bin. It had been rejected 30 times and King decided he’d had enough. It was his wife that retrieved it from the trash and told him to keep trying, which is a good thing considering how successful that book became and his other books to follow. Photo: Rogelio A. Galaviz C.