Customer Relations Administrator

Posted 30 April 2024
Salary Negotiable
Location
Job type Full Time
Discipline Office Support
ReferenceLPcusrel51
Contact NameLoren Pey

Job description

About Your Employer

  • Leading animal nutrition company based in Cork
  • In business nearly 30 years, providing sustainable products backed by science.

About Your New Role

  • You will establish the customers needs and process all orders received from distributors and customers on the Business Central computer system
  • Ensure overall responsibility for the preparation of all export documentation as per customer orders and advise distributors of the status of shipments
  • Process Letter of Credit documents
  • Communicate with sales and technical departments re; orders and required documents
  • Check all Bills of Lading from shippers prior to issue
  • Arrange Certs of Origin as required from local chamber or Joint Arab Irish Chamber of Commerce
  • Other ad-hoc duties as required

What Skills You Need

  • Exceptional customer service skills
  • Minimum 5 years experience in a similar position
  • Excellent IT Skills including proficiency in Excel and Navision etc
  • Flexibility and have the ability to think quickly
  • Must maintain confidentiality on all matters
  • Excellent telephone manners

What's Next?

For a confidential discussion on this or any other current job opportunity please contact Loren Pey on 021-4847137 / lpey at sigmar.ie

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