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retain talent in organisation

Please Don’t Go! How To Retain Top Talent In Your Organisation

retain talent in organisation

Businesses exert a lot of time and resources in sourcing and appointing the right people. Having excellent staff is great but you cannot rest on your laurels. Competitors are always ready to prise them away with lucrative offers. How do you ensure that your best and brightest remain happy in their jobs and committed to your company?

 

 

Create a nice atmosphere

If your workplace is a pleasant place to work, your staff will feel more comfortable and have less reason to seek a move. Good rapport can be fostered by organising occasional staff outings, parties and collective participation in charity events. The investment in morale boosting activities can be crucial to staff retention in the long run.

 

 

Keep the lines of communication open

The phrase ‘my door is always open’ may be a cliché, but every manager should operate an open door policy. Look for employees input at meetings and ask for feedback when introducing new measures or projects and consider implementing suggestions they might have. This openness and transparency generates positivity amongst staff as they feel that you trust them and value their input and opinions.

 

 

Keep staff challenged

The best talent in any organisation want to be challenged in their role. If they are not stimulated by their work they may consider looking for pastures new. Vary tasks where possible. Assign staff to testing projects where they can put their skill set to use in different areas of the company. This will help invigorate staff and make them feel that every day at work represents a new challenge.

 

 

Reward excellence

Hard work and great results need to be acknowledged by management. Few things are more disheartening in the workplace than top class work not being appreciated. Acknowledgement can take the form of bonuses and generous commission rates or staff outings and parties. If employers feel their efforts are going unnoticed they can feel undervalued and begin to look at other organisations where they may receive more recognition and rewards.

 

 

Allow for work/life balance

Companies that recognise that employees have lives outside of the workplace generally have higher staff retention rates. If at all possible, offer schemes that allow for flexi time and even working from home. For example I’m currently working remotely from Canada for Sigmar in Ireland as I really wanted to go travelling for a few months without having to look for a job, so my boss has let me do that.

Ensure that you have adequate sick leave in place and provide sufficient holiday time. If employees don’t feel that they are receiving good perks or are unhappy with their work/life balance they could think about making a move.

 

 

Provide a platform for continued learning

Assertive employees want to learn and grow within an organisation. Allow them to attend seminars and training courses and sit internal exams if feasible. Staff will be grateful for the chance to upskill and increase their knowledge base.

 

 

Opportunity for progression

Every ambitious employee has the desire to progress their career as much as possible. It’s vital that structures are in place to allow progression. Hiring from within the organisation can have a really positive effect. Staff can see that there is a chance of advancement within the company. If talented members of the organisation see senior roles being filled by outside candidates, they can feel undervalued and become disheartened. This may lead to them seeking a move to another company where they feel they may receive the opportunities they deserve.

 

 

Conclusion

We hear time and again that employees are an organisations most valuable resource. Keeping them feeling valued and satisfied should be one of your main priorities. Staff leaving can be bad for company spirit and hinder productivity, while finding replacements can be difficult. Happy employees who are comfortable in their post are a lot less likely to leave. The onus is on you as a company to ensure that your employees are content and fulfilled in the job.

Posted by Recruitment Consultant, Sigmar on 7 December 2017

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Hire for human instinct in the digital era

In an age of big data, analytics and artificial intelligence (AI), relying on instinct, intuition or gut feel may seem like an inferior system when recruiting talent but it may just be the edge you need to recruit the best. We live in the digital era. Artificial intelligence (AI) guides our choices of restaurant, how we get there, and helps us get home later if we need a taxi. We talk about generations Y and Z as digital natives and organisations throughout the world are actively discussing their digital transformation strategies. It is also having a profound impact on the workplace where everything can be measured and reduced to a series of ones and zeros, and a growing number of activities and processes previously carried out by people are being automated in the drive to reduce costs and improve productivity. But the digital world is not necessarily a better one. Faster and less prone to error certainly, but better is open to question. 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I recruit for the technology sector, so I am very pro-technology, but you’ve got to build in human intelligence as well.” Technology has its limitations, he explains. “When you hear people talking about new technologies, they say they are quicker, more accurate and better. They certainly can be quicker and more accurate but not necessarily better. They lack human instinct, that gut instinct. You can use technology quite a lot for the first two elements of our recruitment framework. You can search for competency matches and so on but there is no questionnaire, AI algorithm or chatbot which can tell if the candidate lives and breathes the values of your organisation.” That’s where the interview comes in, when people can interact with each other to tell what they are really like. “People want to know what will happen when your backs are up against the wall, when the organisation is in dire straits, is the candidate a person who can be relied on to live and breathe its values. Technology is important, of course and we use all the latest tools. But we are combining technology with human instinct. We are using it to complement our own capabilities.” No matter how advanced, technologies like AI and machine learning can be prone to the same errors as humans. “They are designed to do what a human or a group of humans will do but will never have human relationship skills and instincts”, he notes. But they can repeat the same mistakes as humans. In the US, when AI was used in an attempt to overcome unconscious bias in the recruitment process it was actually found to perpetuate it. This was because the algorithms use data on previously successful candidates to hire from the next bunch, thereby repeating and possibly amplifying the behaviour of its human predecessors. Indeed, in 2018, Amazon ceased using AI assessment of CVs after it was found that the software was biased against those which include the term “women’s”, such as in “women’s team captain”. Again, this was due to trends in the dataset of previously successful candidates. This is not the only reason to be cautious of an over-reliance on technology. Mistakes are costly, says O’Shea. “The Work Institute published research last year that showed that wrong hires are costing businesses around the world $600 million every year. The average employee in Europe now changes job every 12 months. We have to look at why people leave, and it’s usually because they are not a technical or motivational fit. It’s generally about culture.” “Every organisation needs to hire the right people for them,” he continues. “Every hiring process should be unique, not off the shelf. Technology should be used as an enabler. It can be used for creating a long list of candidates and identifying a large talent pool. You need human input for short-listing and interviewing. If the recruiter works for the company, they will already know the culture. 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Candidates are as much as interviewing the company as they are being interviewed. It’s now almost a question of them hiring the company.” Mac Giolla Phádraig adds: “You can take the human out of the stone-age, but you can’t take the stone-age out of the human. Certain instincts are hard wired in us all, some in our self-interest; survival, fight or flight, reproduction and others which are altruistic; compassion, tribal instinct and a societal instinct.” Intuition is when you trust your instinct, which is often perceived as being “fluffy” as a decision-making factor when used to recruit. “We should not pit data against intuition, rather we should use our intuition to develop a hypothesis about a candidate and test that with the data in a experiential way at interview. Afterall, instincts are the fundamental drivers of how we behave and how we feel. I for one, would love to see a new recruit display, compassion towards my customers, tribal instincts towards my team and societal instinct towards the world at large. Use your instinct to hire for human instinct.”