Web Sales and Inventory Executive
East Galway
About Your New Employer
- Join a popular household goods and building supplies company with a growing online presence.
- Work in an Owner/Director-led environment that values confidence, accountability, and close collaboration with senior leadership.
- Be part of a dynamic team focused on driving online revenue growth and enhancing customer experience.
- New role to the business as they continue to grow their online channel, which has been active for 5 years.
About Your New Job
As the Web Sales and Inventory Executive, you will be responsible for:
- Leading the Growth of Web Sales: Develop and execute a clear web sales strategy, identify new digital sales opportunities, optimize pricing and promotions, improve conversion rates, and monitor digital acquisition channels.
- Managing Existing Orders & Fulfilment: Take end-to-end ownership of online orders, work closely with warehouse and logistics teams, monitor order processing performance, ensure accurate inventory alignment, and implement continuous improvements.
- Customer Service & Direct Customer Interaction: Respond to customer enquiries, handle escalated issues, liaise with customers to resolve fulfilment problems, and use customer feedback to improve website experience.
- Collaboration with Purchasing, Inventory & the Store: Align online demand with purchasing decisions, ensure accurate stock levels, support forecasting, coordinate promotions, and support an integrated customer experience.
- Working in an Owner/Director Environment: Work closely with the Head of Operations, present data-backed recommendations, take ownership of decisions, and adapt to a fast-moving environment.
What Skills You Need
- Proven experience in e-commerce and web sales management.
- Strong commercial leadership with the ability to develop and execute growth strategies.
- Operational capability to manage day-to-day e-commerce operations.
- Excellent communication skills and a customer-first mindset.
- Ability to work closely with senior leadership and influence decision-making.
- Tech-savvy with knowledge of Google Analytics, sales, and data points.
- Proactive and process-oriented to ensure stock availability and timely order fulfilment.
- Strong collaborator to work effectively with different departments, including inventory and customer service.
- Growth mindset to identify insights, issues, and trends to increase sales.
What’s on Offer
- Competitive salary of €35-€47k (DOE) plus a £3k bonus.
- Opportunity to lead and grow the online sales channel of a reputable company.
- Collaborative work environment with senior leadership.
- Career development opportunities in a fast-paced, commercially driven setting.
- Benefits including pension up to 5%, Employee discount, phone and parking.
What’s Next
Apply now by clicking the “Apply Now" button or e-mail me at louisa@sigmar.ie