Helpdesk Office Temp

About Your New Employer

• Join a well-established company located in Galway City, close to the Tuam Road – easily accessible by car or public transport.
• This is a dynamic office environment that values teamwork, support, and growth.
• Due to increased busyness and holiday cover, my client is looking to welcome a friendly and reliable temp to their helpdesk team, with potential for the role to become permanent.

About Your New Job

• As a Helpdesk Office Temp, you will be the first point of contact for clients experiencing IT issues.
• You will take incoming calls, listen to client concerns, triage their IT problems, and accurately log tickets in the helpdesk system.
• Your role will be essential in maintaining high-quality support and keeping the team running smoothly during this busy period.

What Skills You Need

• Excellent communication skills, both verbal and written.
• Experience dealing with customers over the phone.
• Good office skills (organisational abilities, data entry, IT literacy).
• Ideally, work experience within an office environment would be ideal. My client can potentially look at applicants from Retail or Hospitality, with proven experience of working with PCs/telephones within those roles.

What's on Offer

• Full-time temp assignment: Monday to Friday, 9am to 5.30pm (with a 1-hour lunch break).
• Length of temp contract, one month, possibly longer.
• Competitive hourly pay and a supportive work atmosphere.
• Opportunity for the role to become permanent in the future for the right candidate.

What's Next

Apply now by clicking the “Apply Now” button or reach out directly if you have any questions! If you’re looking for an office support role and want to gain experience with a friendly team in Galway, don’t miss out on this opportunity.