Digital Experience Analyst
About Your New Employer
- A global leader in intelligent data infrastructure, serving many of the world’s largest enterprises, and is known for innovation, agility, and a strong focus on employee wellbeing.
- You’ll join a diverse, AI-forward UX team that encourages openness and leverages the latest technology in a truly inclusive environment.
- They offer a workplace culture built on trust, integrity, and teamwork, with a commitment to professional development, work-life balance, and making a positive impact.
About Your New Job
- As the Digital Experience Analyst, you will drive business impact by translating complex data into compelling, actionable insights that shape product and design decisions.
- You will leverage digital analytics tools (notably FullStory) to analyze user behavior, uncover friction points, and identify new opportunities throughout the product journey.
- You will collaborate closely with UX researchers, designers, and product teams to integrate behavioral analytics into broader research and product workflows.
- You will develop, operationalize, and report on metrics and segments to measure performance, and help educate and enable others in analytics best practices.
- You will use AI-powered tools and automation to accelerate insights and support research at scale, while ensuring compliance with data privacy and governance standards.
What Skills You Need
- Bachelor’s degree in a relevant field (HCI, Psychology, Data Science, Engineering, etc.) or equivalent practical experience.
- 7–10 years’ experience in digital experience analytics, ideally in enterprise/B2B software settings.
- Strong experience with analytics platforms (especially FullStory), journey analysis, segmentation, and translating quantitative/behavioral data into product recommendations.
- Hands-on experience with AI-powered research and analytics tools, data analysis programming (SQL, Python, R, etc.), and data visualization (Power BI, Tableau, or similar).
- Strong communicator, skilled in influencing stakeholders and collaborating with cross-functional teams.
What's on Offer
- Office based Cork but can work fully remote.
- 3-month contract approximately 30 hours/week, 4 days; flexibility on schedule.
- Opportunity for contract extension or transition to permanent.
What's Next
Apply now by clicking the “Apply Now” button.
