Customer Service Representative (German Speaking)
About Your New Employer
- Join a dynamic, international team in the growing wellness sector.
- Exciting opportunity to work in a company focused on customer support and well-being.
- Modern office environment located in Briarhill.
About Your New Job
- You will be the first point of contact for English and German speaking customers, delivering outstanding service and support through phone, email, and chat.
- You will respond to customer questions and concerns efficiently, handle complaints, and resolve issues including pricing, billing inquiries, and order status updates.
- As a Customer Service Representative, you will assist with placing orders, returns, refunds, or exchanges according to company policies.
- You will collaborate with internal teams to resolve customer concerns and maintain up-to-date knowledge of the company’s facilities, products, promotions, policies, and procedures.
- This role reports to the Customer Service Team Leader.
What Skills You Need
- Fluency in spoken and written German & English.
- Minimum 2 years' experience working in a Call Centre or Customer Service department.
- Excellent communication, telephone, and customer service skills.
- Ability to work independently and as part of a team.
What's on Offer
- Competitive pay (please provide details if available).
- Work for a fast-growing company in the wellness industry.
- Supportive, collaborative team environment.
What's Next
Ready to take the next step in your customer service career? Apply now by clicking the “Apply Now” button, or contact Kerry Legh on 091 455 302 for more details. If this job isn’t quite right, but you’re interested in similar opportunities, please get in touch. We have multiple positions available!