Service Coordinator
Salary: £29,133 per annum - Permanent position, Monday – Thursday 7.30am – 5pm and Friday 7.30am – 4pm (41.5 hours per week) + Career Progression.
About Your New Employer
- Join a leading equipment rental company specializing in plant hire, machinery hire, and service coordination, with over 35 years’ experience in the industry.
- Work at a dynamic depot location in Newtownabbey, County Antrim, where equipment hire and excellent customer service are central to the business.
- Be part of an organization that values positivity, integrity, determination, and energy—qualities essential for any Service Coordinator.
- This exclusive Service Coordinator position is available only through Sigmar Recruitment.
About Your New Job
As the Service Coordinator, you will:
- Process bookings for plant service, inspections, and repairs in a fast-paced equipment rental environment, playing a key role in the machinery hire and service department.
- Prioritise and allocate repair tasks to the service team, ensuring efficient operations for plant hire and machinery hire.
- Manage stores and parts requests to support daily depot activities and keep equipment hire running smoothly within Newtownabbey.
- Run routine reports to stay proactive and organized in the Service Coordinator role.
- Follow all service department procedures for equipment rental and plant hire, keeping documentation accurate and compliant.
- Liaise with customers and sales staff regarding plant hire and equipment availability.
- Deliver exceptional customer service on the phone and by email, representing the organization and maintaining the high standards of the equipment rental industry.
What Skills You Need
- Strong IT and administrative skills, ideally with experience in CRM, ERP systems, and service coordination for equipment hire or machinery hire.
- Energy, resilience, and a drive to provide excellent customer service within the plant hire and machinery hire sector.
- Proven communication and interpersonal skills, ideal for this busy equipment rental operation.
- Minimum of 2 years’ recent experience in administration, plant hire, equipment rental, or service department roles is desirable.
What's on Offer
- Salary: £29,133 per annum.
- Permanent position, Monday – Thursday 7.30am – 5pm and Friday 7.30am – 4pm (41.5 hours per week).
- Career progression in equipment rental, plant hire, service coordination, and Service Coordinator roles within a supportive team.
- Equal Opportunity Employer.
- An exclusive opportunity via Sigmar Recruitment to join a respected organization in a highly valued Service Coordinator capacity.
What's Next
Interested in this exclusive Service Coordinator position in Newtownabbey? Apply now by clicking the “Apply Now” button or contact Sigmar Recruitment on 028 9602 6845 to learn more about jobs in equipment rental, plant hire, machinery hire, and service department roles. Multiple service coordinator opportunities available!