This is a Salesforce Platform Owner role with an international financial services organisation in Dublin city centre. The position is permanent and pays a salary range of between €85,000 - €115,000. You will help shape a Salesforce platform that is still at an early stage of adoption, designing bespoke solutions and integrating them into important client-service processes.
About Your New Employer
- Work with an organisation that supports investment and financial services businesses.
- Join a Salesforce transformation programme with scope to influence how the platform develops across the organisation.
- Work on complex integration and product challenges involving Salesforce, business teams and established internal systems.
About Your New Job
You will report to a director based in the US. This is a stand alone IC with no direct reports.
- Own the roadmap and delivery of Salesforce Sales Cloud, Service Cloud and Marketing Cloud capabilities across sales, client services and marketing.
- Design practical solutions to complex business problems without needing to be a hands-on developer. Translate business needs into scalable Salesforce designs that balance usability, compliance and long-term platform management.
- Lead the integration of Salesforce into core client-service journeys and multiple internal systems, including bespoke systems and data platforms. Build tailored solutions where standard connectors do not meet the requirement.
- Work with business leaders to explain Salesforce capabilities clearly and identify how the platform can support different services, workflows and client interactions.
- Improve the use of Salesforce across an early-stage platform footprint by supporting adoption, training and enablement. Identify opportunities to use reporting, data, automation and artificial intelligence to improve decision-making.
- Set governance standards and contribute to release planning, quality assurance and user acceptance testing. Monitor platform health, data quality and reporting accuracy.
- Act as the Salesforce subject matter expert, working with information technology teams, vendors, architects, administrators, developers and business users. Guide junior colleagues and collaborate with teams that understand the organisation’s established internal platforms.
What You Need
Essential
- A bachelor’s degree in business, information systems, computer science or a related discipline.
- Five years plus of professional experience, including at least four years in Salesforce-focused roles.
- Salesforce Administrator certification or other salesforce certifications and strong practical knowledge of the Salesforce ecosystem, including configuration, data models, reporting and integrations.
- Experience with Sales Cloud and/or Service Cloud or Financial Services Cloud, with the ability to design or implement bespoke solutions rather than relying only on standard Salesforce functionality.
- The technical and product management experience to translate complex business requirements into scalable Salesforce solutions and work effectively with technical and non-technical stakeholders.
Nice to have
- Experience with Marketing Cloud, including journeys, campaigns, automation and reporting.
- Salesforce Solution Architect, Business Analyst, Sales Cloud, Financial Services Cloud or Marketing Cloud certification.
- Experience working with complex internal systems, master data management or integrations in a large organisation.
Financial services experience is not essential. You should be organised, proactive and comfortable solving unfamiliar technical problems while managing several priorities.
What's On Offer
- Salary: €85,000 - €115,000
- Healthcare, Pension, Bonus, Life Assurance, Travel Allowance etc
- The opportunity to influence a Salesforce programme that is still developing and help establish consistent platform standards.
- Exposure to complex integrations, bespoke solutions and senior stakeholders across business and technology teams.
- Professional development and career progression
- Work pattern: 3 days onsite and 2 days remote
- Contract: Permanent role
What's Next
Apply now by clicking the Apply button. Not ready to apply, or have some questions first? Call me, Hamish Reid on 01 4744653. The interview process is 3 stages, with a flexible start date dependent on notice.
