Sales Executive – Telesales & Sales Administration
About Your New Employer
- Our client is a growing Irish energy business supplying traditional fuel products and renewable energy solutions.
- Join a collaborative and fast-paced commercial team where your contribution will have a direct impact.
- Gain broad experience across sales, customer account management, operations coordination and credit control.
- Develop your career within a growing business that offers progression based on performance, capability and ambition.
- You will work closely with the sales, operations, finance and delivery teams to ensure customers receive a reliable and efficient service.
About Your New Job
As a Sales Executive, you will play a key role in managing inbound customer enquiries, processing orders, supporting existing accounts and coordinating with internal teams.
This is a varied, hands-on role suited to someone who enjoys speaking with customers, solving problems and managing multiple priorities.
You will:
- Answer inbound calls and respond to customer enquiries by phone, email and other channels.
- Handle customer queries, invoice requests, pricing enquiries and order-related questions.
- Prepare quotations, process customer orders and ensure requirements are followed through to completion.
- Manage a portfolio of existing customer accounts and act as a key point of contact.
- Build strong customer relationships and identify opportunities to retain, develop and grow accounts.
- Coordinate with sales, operations, drivers and delivery teams regarding schedules, availability and changing customer requirements.
- Keep customers informed of delivery arrangements, delays or changes.
- Resolve customer and operational issues quickly and professionally.
- Monitor customer accounts and follow up on overdue invoices and outstanding balances.
- Make calls and send emails to support debt collection while maintaining positive customer relationships.
- Work with the finance and sales teams to resolve payment discrepancies, invoice queries and account issues.
- Follow up on previous enquiries, quotations and dormant accounts.
- Support targeted outbound sales activity and identify opportunities for upselling and cross-selling.
- Assist the Head of Sales with customer reviews, tenders and wider commercial opportunities
What Skills You Need
- Previous experience in a customer-facing, telesales, sales administration, account management or customer service role.
- Confident and professional communication skills, particularly over the phone and by email.
- Strong organisation and attention to detail, with the ability to manage multiple priorities.
- A proactive, practical and solutions-focused approach to customer queries and operational challenges.
- The confidence to discuss outstanding payments and handle difficult conversations professionally.
- Commercial awareness and an understanding of the importance of customer retention, sales and cash collection.
- Good computer skills, with experience using CRM, order management or business systems advantageous.
What's on Offer
- Salary: €30,000–€35,000 per annum, depending on experience.
- Career development: Build broad commercial experience across telesales, account management, operations coordination and credit control.
- Progression opportunities: Take on increased responsibility for customer accounts, commercial performance and business development.
- Varied role: Enjoy a hands-on position where you can make a meaningful contribution to a growing Irish business.
- Reporting to: Head of Sales.
What's Next
Apply now by clicking the Apply Now button or contact Marie O'Driscoll on 021-4847133 for more information. If this role is not quite right for you but you are interested in similar opportunities, please get in touch—we have a range of permanent, temporary and contract positions available.
