About Your New Employer
- Join a dynamic and forward-thinking Approved Housing Body dedicated to providing exceptional property and asset management services.
- Join a collaborative team that values innovation, sustainability, and customer satisfaction.
- Work in an environment that supports professional growth and development.
About Your New Job
- Lead the delivery of repairs and asset management services, ensuring exceptional customer service.
- Manage and lead the property and asset management team.
- Oversee and implement the organization's Asset Management Strategy.
- Appoint and oversee contractors for responsive repairs, cyclical, and planned maintenance programs.
- Provide technical property advice across the organization.
- Collaborate as a member of the middle management 'Operations Team'.
Key Responsibilities
Operations - Asset Management & Response Maintenance
- Conduct ongoing stock condition surveys and maintain a stock database for effective investment decisions.
- Deliver a high-quality responsive repairs service.
- Draft specifications, tender, procure, and manage contracts for responsive repairs and planned maintenance.
- Manage contracts, liaise with contractors, and lead contract management meetings.
- Develop and implement the organization's environmental and sustainability agenda.
- Manage specific asset-related projects with external consultants and partners.
- Oversee facilities and estate management maintenance, including liaising with external Owner Management Companies.
- Manage the efficient void works process.
- Provide technical advice and assistance to officers and residents.
- Support and respond to internal and external audit requirements.
- Develop and manage budgets for repairs, maintenance, and improvement works.
- Produce long-term investment programs and maintain a 30-year projection of maintenance spending.
- Leverage additional resources and partnerships to reduce investment costs and meet sustainability goals.
- Model and promote the highest standards of customer service, committing to excellence and continual improvement.
- Support and facilitate the tenant engagement strategy, leading projects relevant to repairs and asset management.
- Ensure the organization's portfolio meets regulatory and legislative standards.
- Plan annual safety servicing of components in tenants’ homes and facilities in apartment blocks.
- Ensure compliance with health and safety requirements for asset management and repair programs.
- Participate in developing risk assessments for landlord and asset management services.
- Provide technical due diligence and life cycle cost assessment for new business opportunities.
- Collaborate with the Development Team to ensure effective property oversight during the scheme appraisal process.
- Oversee effective property handovers to housing and manage the defect liability period.
- Manage the property function through developing and maintaining policies, procedures, and measures for continuous improvement.
- Support the development and implementation of systems for recording and reporting property services functions.
- Provide metrics and reports to the Board, Executive, Operations Teams, and external stakeholders to support data-driven decision-making.
- Collaborate with colleagues across the business, applying a “one team approach” to leadership and operations.
- Promote a culture of excellence aligned with the organization's vision, mission, and values.
- Engage in colleague engagement activities at both organization and team levels.
- Support, educate, and develop direct reports to ensure they have the skills and tools to deliver excellent services.
- Maintain a strong understanding of the operational aspects of the business.
- Collaborate with HR to recruit the best candidates, develop induction plans, and manage the probation process.
- Ensure the organization remains competitive for roles within your remit.
What Skills You Need
- Specialist knowledge in building surveying, contract management, and building pathology.
- Successful project management experience, including scoping, procuring, and managing maintenance contracts.
- Knowledge of Health and Safety legislation and compliance within facilities management and construction.
- Strong communication skills, both verbal and written, including report writing and presentations.
- IT literacy, including experience with Property and Asset Management Information Systems.
- Experience developing productive relationships with internal and external stakeholders.
- Proven ability to work as part of a team and take personal ownership of shared goals.
- Experience leading and managing a team successfully.
- Track record of developing and implementing policies and procedures.
Qualifications
- Third level qualification (minimum level 7) in Building Surveying, Construction Management, Engineering, or a relevant technical/building discipline.
- Willingness to undertake professional development.
- Full valid driver’s license and access to a car.
- Membership of a relevant professional body.
Skills and Abilities
- Flexible and effective work style.
- Ability to work with empathy and discretion.
- Excellent communication skills at all levels.
- Highly developed presentation skills.
- Analytical approach to metrics and results focus.
- Ability to work as part of a team and on own initiative.
- Problem-solving approach to people management issues.
- Attention to detail under pressure.
- Ability to work with minimum supervision.
What’s on Offer
- Competitive salary and benefits package.
- Hybrid work in place (2/3 Days in office per week) with travel to properties expected
- Monthly car allowance and expenses covered.
- Ongoing opportunities for professional growth and development.
- A collaborative and supportive work environment.
What’s Next
Apply now by clicking the “Apply Now" button or call Cormac at 01 474 4641 / ckilduff@sigmar.ie. If this job isn’t quite right but you are looking for something similar, please get in touch, as I also have multiple other roles open within Dublin's Property and Housing clients.
