Principal Product Engineer

Principal Product Engineer

About Your New Employer - Innovative Leader: Our client is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. - Cutting-Edge Technology: The company applies its Intelligent System Design strategy to deliver software, hardware, and IP that turn design concepts into reality.

Global Impact:
Our clients customers are the world’s most innovative companies, delivering extraordinary electronic products for dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace, industrial, and health.

About Your New Job
Primary Technical Liaison: Act as the main technical point of contact for customer engineering teams; attend and lead weekly customer calls organized by program management.
Program Integration: Ensure inclusion in all relevant customer communications, technical deep-dives, and milestone reviews; provide status updates and action tracking.
Protocol & Physical Layer Expertise: Demonstrate a strong understanding of Physical and Protocol layers for at least one high-speed interface (e.g., PCIe, Ethernet, USB, CXL, UCIe).
Technical Issue Management: Own all support cases filed by the customer across platforms such as SFDC, Sherlock, and Jira; evaluate and triage incoming cases, determine severity and urgency, and ensure timely resolution.
Customer Engagement: Collaborate closely with the customer program manager to ensure smooth communication and inclusion in all relevant meetings.

What Skills You Need
Educational Background: Bachelor’s in computer science or electrical engineering degree with +7 years of relevant experience, or Master’s degree with +5 years of related experience.
Technical Proficiency: Experience performing Physical Layer and Protocol Layer validation for at least one high-speed SERDES technology; hands-on experience with post-silicon PHY bring-up, system interoperability, and compliance testing activities.
Communication Skills: Strong communication and organizational abilities; skilled at listening to customer concerns and identifying potential issues early.
Case Management: Familiarity with case management systems such as SFDC and Jira; ability to prioritize cases, anticipate escalations, and manage technical reviews effectively.

What’s on Offer
Competitive Salary: Attractive compensation package.
Health Benefits: Private Medical and Dental plans, Income Protection, and Life Insurance.
Retirement Plan: Group Personal Pension Plan.
Additional Perks: Cycle to work scheme, gym subsidy, 5 days paid time to volunteer, Employee Stock Purchase Plan.

What’s Next
Apply now by clicking the “Apply Now" button or call me +35321 4847136 or email afitzpatrick@sigmar.ie If the job isn’t quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC, and Contract jobs available.