Pre - Sales Technical Support Engineer

EB111457
  • Negotiable
  • West Dublin, Republic of Ireland
  • Full Time

Location: Dublin 

Working Model: Fully on-site, 5 days a week (Mon-Fri)

About Your New Employer

  • Join a well-established organisation operating in the commercial building services and technology sector.
  • Work with a range of energy-efficient heating, cooling and ventilation solutions for commercial customers.
  • Receive structured training and support from experienced technical specialists in a collaborative, learning-focused environment.

About Your New Job

As a Pre-Sales Technical Support Engineer, you will support customers, consulting engineers, installers and the sales team by helping to identify suitable technical solutions for commercial building projects.

Your responsibilities will include:

  • Providing technical support to customers, installers and consulting engineers.
  • Assisting the sales team with equipment selections, system designs, load estimates, quotations and technical queries.
  • Reviewing project requirements, specifications, schedules and MEP drawings.
  • Preparing equipment and installation specifications to ensure project requirements are fully covered.
  • Providing guidance on energy efficiency, regulatory compliance, relevant industry standards and carbon reduction.
  • Using tools such as Excel, AutoCAD and internal design and quotation systems.
  • Developing technical knowledge across commercial heating, cooling, ventilation and associated building services equipment.
  • Maintaining records of project enquiries to support reporting and demand forecasting.
  • Supporting the after-sales team with commissioning, service visits and spare parts enquiries.

What Skills You Need

  • A third-level qualification in engineering, construction, building services, design, sustainability or a related discipline or a strong interest and understanding of one of these areas.
  • Ideally, at least one year of experience in a technical, engineering, construction or building services environment. 
  • The ability to understand technical data, specifications, schedules and MEP drawings.
  • Strong communication, organisation and problem-solving skills.
  • Good knowledge of Microsoft Office, particularly Excel.
  • A customer-focused approach and the ability to work effectively as part of a team.
  • Experience with CRM or business management platforms would be an advantage.

What's on Offer

  • Annual KPI-based bonus.
  • 21 days annual leave.
  • 5% Pension Contribution.
  • On-site parking, gym and restaurant facilities.
  • Comprehensive training and ongoing technical development.
  • The opportunity to build a long-term career in a growing, technology-focused industry.
  • Support and mentoring from experienced technical professionals.
  • A collaborative workplace with a strong focus on continuous learning.

Interview Process

The interview process consists of two rounds.

What's Next

Apply now to take the next step in your technical career. Contact me at ebowen@sigmar.ie or 01 474 4627. 

Erica Bowen Recruitment Consultant

Apply for this role

Accessibility 

If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our recruitment process, please contact info@sigmar.ie


Reasonable Accommodations

Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.