Operations Coordinator (Hybrid)
Hours of work: Monday to Friday 09:00 - 17:00 - Hybrid Working
Up to £35,000 Depending on Experience
About the Opportunity
An established and growing organisation is seeking an experienced Service Coordinator to support the day-to-day running of a busy service and operations function. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and has strong organisational and customer service skills.
Working closely with internal teams and customers, you will play a key role in coordinating schedules, managing service requests, maintaining accurate records, and ensuring high levels of operational efficiency.
Key Responsibilities
- Coordinate daily schedules and allocate resources to support service delivery.
- Act as a central point of contact for customers and internal stakeholders.
- Manage service requests, work orders, quotations, and related documentation.
- Provide customers with updates on works, timelines, and service activities.
- Maintain accurate records across internal systems and databases.
- Support the coordination of materials, equipment, and operational requirements.
- Monitor service administration processes, ensuring accuracy and compliance.
- Identify opportunities to improve efficiency, customer experience, and operational performance.
- Assist with general operational and administrative projects as required.
Candidate Profile
- Previous experience in a service coordination, scheduling, operations support, or administrative role.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication and stakeholder management abilities.
- Proficient in Microsoft Office and business management systems.
- High attention to detail and a proactive approach to problem-solving.
- Comfortable working independently and collaboratively within a team environment.
What's on Offer
- Permanent, full-time opportunity.
- Hybrid working available.
- Supportive and collaborative team environment.
- Opportunity to develop within a growing operational function.
This is an excellent opportunity for an experienced coordinator or administrator looking to join a dynamic organisation where they can make a real impact on service delivery and customer satisfaction.