Medical Claims Specialist
About Your New Employer
Join a leading global health insurance provider and be part of a diverse, inclusive, and supportive team that champions individuality. Work for an organisation committed to making a positive impact on people’s lives, with a culture built on bravery, care, and responsibility. The role of Claims Management Consultant is a great opportunity to work for a leading international health insurer.
About Your New Job
- As Claims Management Consultant, you will take end-to-end ownership of customer claims enquiries, managing cases through to resolution.
- You will handle complex cases, including large claim authorisations, extraordinary benefits, and ex-gratia payments.
- You will maintain and update customer records accurately in the management system, and participate in high-responsibility projects within operations and across departments.
- As Claims Management Consultant you will ensure compliance with all regulatory and governance requirements, including those set by the Central Bank of Ireland and act as a role model within the team, championing customer service and continuous improvement.
What Skills You Need
- Minimum 2 years experience in a Health/ Medical Claims Management role
- Proven track record in customer service delivery within a contact centre, with experience in case management and claims assessment.
- Strong interpersonal, communication, and influencing skills, with a focus on achieving results.
- Demonstrated ability to support colleagues and work collaboratively across teams.
What’s on Offer
- Competitive Salary.
- Hybrid working model based in Dublin, County Dublin.
- Inclusive work environment with a strong focus on diversity and equal opportunities.
What’s Next
Apply now by clicking the “Apply Now” button, or contact Aoife Lowe at alowe@sigmar.ie, 01 474 4643.
If you have relevant experience and are looking for a new challenge in a supportive and dynamic environment, we’d love to hear from you. If this role isn’t quite right but you’re interested in similar opportunities, please get in touch.