Key Customer Manager - Energy Sector
About Your New Employer
- Innovative and Sustainable: Our client operates and maintains Ireland’s €2.7bn, 14,664km national gas network, one of the safest and most modern renewables-ready gas networks in the world.
- Trusted and Reliable: Over 720,000 Irish homes and businesses rely on this network for efficient and reliable energy, supplying more than 30% of Ireland’s total energy, including 40% of all heating and almost 50% of the country’s electricity generation.
- Future-Focused: Committed to replacing natural gas with renewable gases like biomethane and green hydrogen, supporting Ireland’s journey to a cleaner energy future.
About Your New Job
- Customer Engagement: Identify and prioritize key customers by understanding their value and activities. Engage with them regularly through effective communication.
- Industry Expertise: Utilize your knowledge of renewable gases, equipment, and other measures to support customers in their journey toward decarbonization and energy efficiency.
- Trusted Advisor: Build strong relationships with existing customers by offering industry-level insights and becoming their go-to advisor for valuable solutions.
- Business Reviews: Conduct regular assessments to understand customer needs, address concerns, and provide tailored solutions that align with their objectives.
- Market Awareness: Stay ahead of industry trends and market conditions to proactively identify new opportunities and present them to customers.
- Reporting: Prepare and deliver insightful reports on account performance, capacity, commodity & revenue forecasts, and market insights to internal stakeholders.
- Internal Collaboration: Identify additional expertise within the organization to support customer needs now and in the future.
- Cost-Benefit Analyses: Produce tailored analyses showcasing the benefits of natural and renewable gas for future use.
- Sustainability Pathways: Collaborate with customers to identify and support their paths to sustainable energy use.
- Performance Excellence: Meet and exceed targets and objectives, demonstrating competence and placing the customer at the heart of everything you do.
What Skills You Need
- Educational Background: Degree in engineering, science, or a related field. Minimum of 3 years of experience in sales and/or customer service, ideally within the energy or technical sectors.
- Technical Ability: Excellent technical competence, knowledge of emerging technologies, and curiosity about broader energy market developments.
- Relationship Builder: Proven ability to build and maintain relationships with key customers in the energy market.
- Business Communication: Top-notch business writing, influencing, and negotiation skills.
- Proven Achiever: Track record of meeting and exceeding targets and objectives, delivering customer tasks on time and within budget.
- Strategic Thinker: Ability to translate strategic priorities into operational actions, showcasing strong decision-making skills.
- High Standards: Set and drive high standards for individual, team, and organizational success.
- Licensed Driver: Full, clean driver's license.
What’s on Offer
- Competitive Salary: €55-60k depending on experience.
- Company Car or Car Allowance: Choose what suits you best.
- Additional Benefits: Lunch allowance, fuel card, laptop & mobile phone, daily expenses (lunch, parking, and tolls).
- Work-Life Balance: Business hours 9-5 Monday to Friday.
- Career Development: Opportunities for progression, with 92% of our managers recruited from within.
