Client Manager – Commercial

About Your New Employer

• Join an award-winning, independent, and family-run business with a track record spanning over 45 years.
• Experience a culture of growth, innovation, and learning, with recent expansion, multiple acquisitions, and ambitious future plans.
• Work for a respected insurance brokerage offering bespoke solutions in Insurance, Risk Management, Health & Safety, HR Consultancy, Employee Benefits, Wealth Management, and more, with a strong reputation for exceptional client service.

About Your New Job as Insurance Broker

As a Client Manager in the Commercial Insurance team, you will:

• Proactively manage valuable client and insurer relationships, building trust across a diverse commercial client base.
• Negotiate, place, and report on insurance policies at renewal, mid-term, and new business stages, ensuring optimal levels of cover.
• Take ownership of your workload, keeping thorough and accurate records using advanced systems.
• Deliver high-quality policy documentation that meets regulatory requirements.
• Collaborate with internal departments and colleagues, contributing to a positive, supportive team environment.
• Respond promptly and professionally to client queries and changes in cover, ensuring their needs are fully met.
• Adhere to company procedures, compliance regulations, and high service standards at every stage.
• Generate sales, identify opportunities for up-selling and cross-selling, and help achieve team and business targets.

What Skills You Need as Insurance Broker

• Enthusiastic and client-focused approach with proven relationship management abilities.
• Experience supporting colleagues in a close team environment.
• Excellent attention to detail and high-quality documentation skills.
• Highly organised administrator with IT proficiency (Acturis experience desirable).
• Motivated, resilient, and proactive attitude.
• Ideally, experience as a Commercial Broker and/or technical knowledge across multiple insurance products.
• Advantageous: Cert CII qualification or working towards it; experience with Financial Line Insurance products.

What's on Offer as Insurance Broker

• Market leading salary and bonus structure
• Hybrid working arrangements
• 25 days paid leave plus statutory holidays (total 36 days)
• Private medical insurance, dental plan, and health cash plan
• Pension contributions (5% employer, 3% employee)
• Employee benefits portal with discounts on technology, entertainment, dining, and more
• Sick pay (13 weeks full pay), income protection (75% for up to 2 years), and life assurance (4x salary)
• Discounted insurance products
• Comprehensive training support, professional qualification funding, and paid study leave
• Clear opportunities for development and career progression

What's Next

Apply now by clicking the “Apply Now” button or get in touch for more information. If this opportunity doesn’t fit your profile but you are looking for a new challenge, please contact us – we have multiple openings