Governance and Complaints Executive

EG_Gov0926
  • €42,000
  • Dublin City Centre, Republic of Ireland
  • Full Time

About Your New Employer

Work with my client, a respected not-for-profit organisation dedicated to upholding the highest governance and ethical standards across their sector. You’ll join a mission-driven team, collaborating with leadership and stakeholders to help shape policy and ensure regulatory excellence.

The organisation combines a legacy of professional influence with a progressive work culture, providing meaningful work that impacts the community. You’ll be supported in your commitment to integrity, compliance, and continuous improvement.

About Your New Job

As the Governance and Complaints Executive, you will oversee complaints processes and ensure compliance with legal and regulatory requirements. Reporting to the Deputy CEO, you’ll manage governance, data protection, and regulatory frameworks, line-manage an Administration Officer, and work closely with the Board and legal advisors.

You will act as the Data Protection Officer, lead policy updates, promote a culture of ethical practice, and deliver training across the organisation.

What Skills You Need

  • Minimum 3 years’ experience in governance, compliance, or regulatory roles
  • Relevant third-level qualification or equivalent
  • Strong project management, organisational, and analytical skills
  • Experience with complaints handling, GDPR, and direct staff supervision

What’s on Offer

  • Excellent salary and career progression
  • Hybrid with flexible start/finish times
  • 24 days annual leave, wellness and volunteer days, and health benefits
  • Employee Assistance Programme, annual bonus after probation, and professional development support

What’s Next

Apply now by clicking the “Apply Now" button or email me on egavin@sigmar.ie

Or if the job isn’t quite right but you are looking for something similar, please get in touch – I am happy to have a confidential conversation to offer CV help or market insights.

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Eleanor Gavin Recruitment Consultant, Financial Services

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Accessibility 

If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our recruitment process, please contact info@sigmar.ie


Reasonable Accommodations

Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.