Communications & Engagement Officer (Hybrid)
£32,000 | 35 Hours per Week | Hybrid Working
Shape Communications. Drive Engagement. Make an Impact.
An exciting opportunity has arisen for a talented Communications & Engagement Officer to join a growing organisation committed to delivering meaningful engagement through creative communications, digital content, and stakeholder relationship management.
This is a varied and highly visible role where you'll take ownership of communications activity across multiple channels, helping to increase engagement, strengthen relationships, and enhance organisational visibility. You'll combine strategic thinking with hands-on content creation, using data and audience insights to drive continuous improvement.
The Opportunity
As Communications & Engagement Officer, you will:
- Lead the delivery of engaging communications across digital platforms, including website, email marketing, and social media.
- Create compelling content such as articles, case studies, success stories, campaigns, graphics, photography, and short-form video.
- Manage and develop website content, ensuring an engaging and user-friendly online experience.
- Plan and coordinate communication campaigns that increase audience engagement and brand awareness.
- Monitor performance analytics and engagement data to inform future communications strategies.
- Develop and maintain strong relationships with key stakeholders, members, partners, and audiences.
- Manage CRM systems, audience segmentation, engagement reporting, and communication workflows.
- Support the promotion and delivery of events, campaigns, and organisational initiatives.
- Produce impactful communications that demonstrate achievements, outcomes, and success stories.
About You
You will have:
- Previous experience in communications, marketing, engagement, stakeholder relations, membership services, or a similar role.
- Exceptional written communication and content creation skills.
- Experience managing websites, social media platforms, and email marketing campaigns.
- Strong understanding of audience engagement and digital communications best practice.
- Experience using CRM systems and reporting tools.
- The ability to analyse data, identify trends, and make informed recommendations.
- Excellent organisational skills with the ability to manage multiple projects and deadlines.
- A proactive, creative, and collaborative approach.
What's on Offer?
- Competitive salary of £32,000
- 35-hour working week
- Hybrid working arrangements
- A varied role with real ownership and autonomy
- Opportunity to influence communications strategy and audience engagement
- Supportive, collaborative working environment
- Excellent opportunity for career development and progression
Ideal Backgrounds
Applications are welcomed from professionals currently working as:
Communications Officer, Communications Executive, Marketing Executive, Digital Marketing Executive, Engagement Officer, Stakeholder Engagement Officer, Membership Executive, Community Engagement Officer, CRM Executive, Content Executive, Marketing & Communications Officer, or Digital Content Executive.
If you're a strong communicator with a passion for engagement, digital content, and building meaningful relationships, we'd love to hear from you.
