Business Analyst / Operations Specialist
About Your New Employer
Join a leading insurance provider, serving key clients in the public sector for nearly a century. This is an opportunity to join a company recognised for its values-led culture focused on sustainability, diversity, and continuous professional growth. As Business Analyst and Operations Specialist within the Claims Department, you will translate business needs into clear requirements, actionable MI, and measurable operational improvements.
About Your New Job
- As a Business Analyst / Operations Specialist, you will analyse operational processes, translate business needs into actionable requirements, and drive improvements across claims operations.
- You will enable operational efficiency through process and system enhancements, insightful reporting, and trend analysis—having a direct impact on performance and service quality.
- Partner with the Business Support team to analyse data, identify trends, and develop MI and early warning indicators that support informed decision-making.
- Collaborate with cross-functional teams, manage projects, and support change initiatives to ensure business solutions are delivered and adopted effectively.
What Skills You Need
- Third level qualification (e.g. accountancy, engineering, business analysis or similar analytical discipline).
- Proven background in operational process improvement, systems optimisation, or project delivery, ideally within a regulated environment.
- Strong analytical, data management, and reporting skills; proficiency in Microsoft Excel and PowerPoint (Power BI experience advantageous).
- Excellent communication and stakeholder management skills, with the ability to influence and foster strong relationships.
What's on Offer
- Competitive salary and discretionary bonus
- Hybrid working model: 2 days onsite (central Dublin location), 3 days remote.
- Commitment to your professional development with ample learning opportunities, study support, and a supportive team culture.
What's Next
Apply now by submitting your CV, or contacting Aoife Lowe at 01 474 4643, alowe@sigmar.ie. For any questions or to arrange reasonable accommodations during the recruitment process, please contact us. Interviews will be conducted in person, with virtual options available.
If you’re interested in this opportunity or would like to discuss similar roles, please get in touch. We look forward to connecting with talented professionals ready to make an impact.
