Breakdown Assistance Customer Service Agent (Hybrid / Shift)
About Your New Employer
- Join a leading provider in the breakdown assistance industry!
- Be part of a supportive, high-performing team focused on customer care.
- Benefit from a company culture that values growth, training, and career progression.
About Your New Job
There are three different roles available to suit your lifestyle:
- 22.5-hour part-time contract
- 30-hour part-time contract
- 40-hour full-time contract
As a Breakdown Assistance Customer Service Agent, you will:
- Assist customers who need roadside help, delivering excellent service and support.
- Work a variety of shifts, including evenings and weekends, in a fast-paced contact centre.
- Handle urgent situations with empathy and professionalism, ensuring customer safety and satisfaction.
What Skills You Need
- Minimum 1 year of experience in a contact centre environment is essential.
- Strong communication and problem-solving skills.
- Ability to remain calm and efficient under pressure.
- Compassion and empathy for customers in distress.
- Steady work history and a commitment to quality service.
What’s on Offer
- Salary up to €35,000 DOE + shift premiums (pro-rata for part-time roles).
- Hybrid work options after training.
- 20 days annual leave + Birthday Leave.
- Pension, health insurance discounts, and exclusive company benefits.
- Fully paid family leave, income protection, and life cover.
- Employee Assistance Programme and active Sports & Social Club.
What’s Next
Apply now by clicking the “Apply Now" button or send your CV to cgallagher@sigmar.ie for more information. If this role isn’t quite right but you’re interested in similar opportunities, please get in touch. Multiple Temp, FTC, and Contract jobs are also available.
