B2B UK Service Executive – 3 Month Contract
About Your New Employer
- Become part of an energetic, ambitious team where employees are encouraged to take on new challenges and develop their careers.
- Work in a fast-paced, supportive environment where customer experience, innovation and personal growth are at the heart of the business.
About Your New Job
As a B2B UK Service Executive, you will support business customers by delivering an excellent, professional service at every stage of their customer journey.
You will:
- Manage customer queries and requests efficiently, working within agreed service levels.
- Listen carefully to business customers to understand their needs and recommend suitable solutions.
- Take ownership of customer issues, using your initiative and problem-solving skills to achieve positive outcomes.
- Identify opportunities to add value to existing customer packages and ensure customers have the best solutions for their business.
- Take responsibility for the overall customer experience and contribute to strong customer satisfaction and NPS results.
- Manage a busy workload, competing priorities and multiple customer interactions in a fast-paced environment.
What Skills You Need
- Previous customer service experience, ideally within a contact centre or B2B environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with business customers.
- Strong attention to detail and a commitment to delivering accurate, high-quality work.
- Excellent organisation and time-management skills, with the ability to manage competing priorities.
- Strong administrative and reporting skills.
- Experience using Salesforce is desirable but not essential.
What's on Offer
- Competitive Salary.
- A fast-paced and supportive working environment with opportunities to develop your skills and take on new challenges.
- The chance to make a real impact on customer satisfaction while building valuable experience in a professional B2B environment.
What's Next
If you’re customer-focused, organised and motivated to deliver an outstanding service to business customers.
Apply now by clicking the “Apply Now" button or call me on 021 484 7137. If the job isn’t quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC, and Contract jobs available.
