Administrator (Helpdesk)

RODHelpAdminBE
  • €35,000 - 40,000
  • North Dublin, Republic of Ireland
  • Full Time

We are working alongside our client who specialise in Mechanical and Electrical maintenance services and work alongside contractors.

Ideally, you will come with an understanding of Facilities / Construction background.

Benefits of the job:

  • €35,000 - €40,000 per annum
  • Dublin 17 - North Dublin with Parking
  • Strong team in place for support and learning
  • Career progression possible within the structure of business. 

Your Job Duties entail:

  • The Primary focus of this job is to support client portfolio, ensuring smooth running of the Helpdesk and overall, working cohesively as a part of the helpdesk support team.
  • Answer calls and emails from clients and action responses to emergency callouts.
  • Ensure data is processed and stored accurately on the system.
  • Schedule maintenance visits and deal with access issues, liaise with contractors, assess maintenance reports and all paperwork.
  • Assist with the invoices and Purchase Order Numbers

What experience do you need for this job:

  • Proven experience in Facilities, Helpdesk Administration or Coordination role is required.
  • Proven background in Engineering, Construction or Facilities is required. 
  • Experience of Stakeholder engagement and managing relationships is required. 
  • Strong customer service / communication skills
  • Ability to prioritize tasks and issues that arise
  • Strong MS office skills and CRM system usage. 

Please click APPLY to upload your CV for consideration. Any questions, please email Rodonovan@sigmar.ie 

Rachel O'Donovan Recruitment Consultant, Office Support

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Accessibility 

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Reasonable Accommodations

Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.