Front of House Administrator and Clinic Supervisor

About Your New Employer

Our client is a growing, family-run practice with multiple clinics across Cork. They provide diagnostic hearing tests for adults and children and high-quality hearing aids.

• Join a patient-focused healthcare organisation where people are at the centre of everything they do.
• Make a meaningful difference by supporting patients and families with their healthcare needs.

The practice is experiencing rapid growth and is committed to expanding its reach while delivering a high-quality, compassionate service.

About Your New Job

As the Front of House Administrator and Clinic Supervisor, you will play a key role in ensuring the smooth and efficient running of the clinic 

• Manage the clinic diary, prepare patient paperwork, close relevant diary gaps, and coordinate patient check-in and check-out.
• Supervise junior administrators and communicate regularly with your direct report regarding the day-to-day running of the clinic.
• Provide a warm, professional and helpful service to patients and families in person, by phone and via email.
• Manage payments, create accurate invoices, balance the daily cashbook and complete bank lodgements.
• Maintain accurate patient records and update internal systems following patient visits, conversations and phone calls.
• Upload and update hearing aid grants with a high level of attention to detail.
• Monitor and respond to queries received through the general information inbox.
• Prepare, type and format reports, letters and other patient documentation.
• Support basic marketing administration, including attendance at annual events and shopping centre expos.
• Ensure all clinic policies, procedures and confidentiality standards are consistently followed.

What Skills You Need

• Experience in healthcare administration, reception, customer service or a supervisory role would be an advantage.
• Excellent communication skills, with the ability to show empathy and professionalism when supporting patients and their families.
• Strong organisational skills and excellent attention to detail, particularly when managing diaries, payments, patient records and grants.
• The ability to work effectively as part of a team while taking responsibility for the smooth running of the clinic.
• A willingness to learn and adapt to new technologies, equipment and products.
• A full, clean driving licence and access to your own transport.

What's on Offer What's Next

• Competitive Salary with great opportunities of career progression.
• An immediate start is available for the successful candidate.

What's Next

Apply now by clicking the “Apply Now" button or call me on 021 484 7137. If the job isn’t quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC, and Contract jobs available.