Control Room Supervisor
About Your New Employer
Join a leading provider of security and monitoring services with a strong reputation for operational excellence and 24/7 national support. This organisation offers a professional and collaborative environment where employees are supported, valued, and encouraged to grow within the business.
About Your New Job
As the Control Room Supervisor, you will take a hands-on leadership role, you will oversee day-to-day control room operations while ensuring that high service standards, compliance requirements, and strong team performance are maintained.
This is an on-site role working primarily daytime hours, with occasional nights or weekends as required.
Key Responsibilities:
- Oversee and support 24/7 control room operations to ensure smooth and efficient service delivery.
- Supervise, coach, and motivate a team using a professional and fair leadership approach.
- Maintain full compliance with operational procedures, company policies, and client requirements.
- Manage accurate logs, reports, and communication records in line with internal protocol.
- Liaise effectively with operations management, supervisors, and on-site teams.
- Contribute to ongoing improvements and best-practice initiatives within the control room.
Key Skills & Attributes:
- Minimum 3 years’ supervisory experience in a fast-paced environment (Security or Hospitality advantageous).
- Strong leadership qualities with excellent communication skills.
- Ability to remain calm under pressure with high attention to detail.
- Proficient in computer-based reporting, monitoring, and communication systems.
- Flexibility to work mainly days with occasional night or weekend shifts.
What’s on Offer
- Competitive salary package
- Supportive and professional working environment
- Free on-site parking
- 20 days annual leave
What’s Next
If you’re interested in hearing more about this position, apply through the “Apply Now” button or contact us for additional details.
