Onboarding Specialist - French

SMa245344
  • €42,000 - 44,000
  • Dublin City Centre, Republic of Ireland

About Your New Employer:

  • Your prospective employer is a large multinational company, operating as a business and employment-focused social media platform accessible through websites and mobile apps. 
  • The office is situated in Dublin City Centre. 
  • The work arrangement is hybrid, with 2 days spent in the office and 3 working from home. 
  • The working hours are Monday to Friday, from 9:00 AM to 5:30 PM.

About Your New Role as a Onboarding Specialist with fluent French:

  • Deliver live and on-demand instructor led training via a variety of modalities and technologies

    · Facilitate instructor-led classroom and virtual training to end-user customers and partners on a regular schedule across regions and globally

    · Partner with Customer Education Team and fellow trainers to ensure consistent processes, programs and customer experience globally

    · Update training materials as directed

    · Review feedback and identify opportunity for improvement on an ongoing basis

    · Recommend changes to training materials and facilitation design

    · Maintain participant records (e.g., registration, test scores, evaluations and attendance)

    · Prepare training reports (e.g., weekly progress reports and training summaries)

    · Become an expert on modern selling methodology, the Sales Navigator platform, associated sales tools (e.g. Salesforce), and LSS customers

Skills Required for the Onboarding Specialist with fluent French Job:

  • 2+ years of professional experience in a Customer Success, Training, or L&D environment, sales or customer support.

    Fluent FRENCH AND ENGLISH

  • · Experience delivering ILT/vILT learning programs

    · Experience in a customer- or client-facing role (such as Client Success, Customer Success, or Account Management)

Offer Details for the Onboarding Specialist with fluent French Job:

  • The position is on an 11 month contract.
  • The salary offered is starting at 42k
  • Hybrid or Remote in Ireland

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