Customer Service Manager
About Your New Employer as a Customer Service Manager
A leading importer of premium Italian food and wine are looking for a Customer Service Manager to join their team. A family business that was founded in 2002. They have gone on to a point of reference on the Irish market for all independent stores, restaurants and retailers looking for quality Italian food products.
About Your New Job based in Wicklow
- Supervising the team in the delivery of their daily KPIs
- Supervising order management process
- Work collaborative with other departments such as sales, warehouse and drivers
- Drive projects that are required to deliver their growth plans
- Coaching direct reports
- Help improve customer service quality
What Skills You Need as a Customer Service Manager
- 3-4 years experienced senior customer service professional
- Food industry knowledge a plus but not necessary
- Strong communicator
- Self- starter with strong organisation skills
- Build and maintain relationships
- People Management
What’s on Offer in this Customer Service Manager job
- €50,000 - €60,000
- Performance bonus
- 30% discount on company products
- Up to 25 days annual leave
- Career progression
- Training and Development
- Pension plan
What’s Next
- Apply now by clicking the “Apply Now" button or email me, Ella Flanagan eflanagan@sigmar.ie
Why Apply Through Sigmar?
- We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
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