Customer Service Manager

  • €50,000 - 60,000
  • Newtownmountkennedy, Republic of Ireland

Our client, who are Irelands leading importer of premium Italian food and wine are looking for a Customer Service Manager to join their team.

Based in Wicklow, and founded in 2002 as a small family business  they have gone on to a point of reference on the Irish market for all independent stores, restaurants and retailers looking for quality Italian food products.


  • Supervising the team in the delivery of their daily KPIs
  • Supervising order management process
  • Work collaborative with other departments such as sales, warehouse and drivers
  • Drive projects that are required to deliver their growth plans
  • Coaching direct reports 
  • Help improve customer service quality

Skills/Experience Required:

  • Experienced customer service professional
  • Food industry knowledge a plus but not necessary
  • Strong communicator
  • Self- starter with strong organisation skills
  • Build and maintain relationships 
  • Mentor/support direct reports

On Offer:

  • Performance bonus
  • 30% discount on company products
  • Up to 25 days annual leave
  • Career progression
  • Training and Development 
  • Pension plan

What’s next?

Please apply now by sending your CV to me and I will reply to your application in due course.

Why Apply Through Sigmar?

We’ll help manage your job hunt, strengthen your interview skills, and tidy up your CV.
We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search.
Gain access to exclusive roles that are not advertised elsewhere.

Apply for this role