Application Services Manager / Dublin (Hybrid) / Full-time / 12 month FTC
About Your New Employer
- International insurance company
About Your New Role
- You will act as a key interface between the business and the provision of Data and Application services.
- You will support end-to-end delivery of technology solutions, including shaping strategy, contributing to requirements, and overseeing development and testing phases.
- You will ensure successful implementation of projects and manage their transition to Business-As-Usual (BAU) support.
- You will drive continuous improvement in operations, focusing on reducing waste and streamlining processes.
- You will manage the end-to-end delivery of application services, including incident, major incident, and problem management.
- You will support high-quality reporting and data accuracy, and identify and report risks and issues.
- You will ensure controlled change management, including assessment, approval, and review of changes to live environments.
- You will engage with all business areas to support regular reviews and align technology programs with corporate strategies.
- You will act as a trusted advisor and key contact for business stakeholders, advocating for their needs and priorities.
- You will manage vendor relationships, ensuring service levels, incident management, and change delivery meet standards.
- You will lead project and business change management, ensuring delivery of change milestones on time, on scope, and on budget.
- You will adhere to internal project methodologies, governance structures, and processes, ensuring effective transition to BAU and project closure activities.
What Skills You Need
- Previous experience within Release Management and Project Management
- Experience in managing outsourced software vendors
- Experience in insurance systems and familiarity with software development lifecycle processes
- People management skills – demonstrable capability in developing people
- Experience in implementing standards-based IT management frameworks
- Excellent oral and written communication skills, with experience in communicating to various levels of stakeholders inside and outside the business
- Strong analytical and problem-solving skills.
What’s on Offer
- Full-time 12 months fixed-term contract
- Competitive salary and benefits package
- Hybrid work
What’s Next?
- If this sounds like something you would be interested in or want to find out more, click ‘Apply’!
- Or, feel free to send your CV or reach out to Louise at lomeara@sigmar.ie