About Your New Employer:

Our client who are seeking a Business Analyst, to join their Dublin based office in a hybrid working model, and on a full-time permanent contract.

About Your New Job:

• Collect, analyse, and interpret operational data to identify trends, patterns, and areas for improvement.
• Utilise statistical techniques and software tools to extract meaningful insights from large datasets.
• Develop reports and dashboards to communicate findings to stakeholders and management.
• Lead or participate in projects and change activities including production support.
• Develop project plans, timelines, and milestones to ensure successful execution.
• Coordinate with internal and external stakeholders to prioritise tasks, allocate resources, and manage project risks.

• Draft Test Plans, Test Books and conduct User Acceptance Testing.
• Monitor key performance indicators (KPIs) and metrics to assess operational performance of internal teams and third parties.
• Identify deviations from targets and work with relevant teams to address issues in a timely manner.
• Develop performance tracking mechanisms to ensure continuous improvement.
• Evaluate existing operational processes and workflows to identify inefficiencies and bottlenecks.
• Recommend and implement solutions to streamline operations, improve productivity, and reduce costs.
• Collaborate with cross-functional teams to implement process improvements and monitor their effectiveness.
• Document standard operating procedures (SOPs) and best practices for various operational processes.
• Provide training and support to team members to ensure adherence to SOPs and efficient execution of tasks.
• Identify potential risks and vulnerabilities in operational processes and systems.
• Develop mitigation strategies and contingency plans to minimize risks and ensure business continuity.
• Regularly review and update risk assessments to adapt to changing business environments.

Who you are:

• Bachelor’s degree. Master's degree or relevant certifications (e.g., Six Sigma, Lean Management) are a plus.
• Proven experience (3 years) in operations analysis, process improvement, or related roles in the financial services industry, cross border-insurance preferable.
• Proficiency in data analysis tools and techniques, such as Excel, SQL, Python, or other statistical software.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Detail-oriented mindset with a focus on accuracy and precision.
• Project management experience, including the ability to prioritize tasks, manage timelines, and drive results.
• Knowledge of risk management principles and practices is desirable.
• Familiarity with industry-standard methodologies for process improvement (e.g., Six Sigma, Lean Management) is preferred.
• Ability to adapt to a fast-paced and dynamic work environment, with a proactive and results-driven approach.
• Ability to perform under pressure, manage tight deadlines whilst not compromising on quality.
• Ability to multitask & priorities queries.
• Highly self-motivated and ability to work on own initiative.
• Willingness to take in new responsibilities.
• Need to be able to speak fluent Italian.

What is on offer:

• Pension
• Bonus
• Dental & Health Insurance from start
• Flex – Time

What’s Next:

Apply now by clicking the “Apply Now" button or call me, Karl O’Connell on 01-4744633 or e-mail me on koconnell@sigmar.ie

Or if the job is not quite right but you are looking for something similar, please get in touch.

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• We will help manage your job hunt, strengthen your interview skills, and tidy up your CV.
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