German Order Support

Job description

Order Admin - German

Working with a multinational manufacturing company who are looking to recruit a German Order Support to their team.  He/she will provide order fulfilment for a specified region by dealing with internal departments and providing high end servcie to customers.

Duties include:
• Daily booking of customer purchase orders
• Managing orders and Customer and Sales queries that arise i.e. verifying all content on the purchase orders, including delivery schedules, to ensure compliance with company booking policies.
• Verify availability of product and pricing
• Coordinate with Purchasing to determine lead times
• Distribute preliminary pick plan to Shipping
• Provide support to other departments
• Respond to customer inquiries in a timely manner and troubleshoot issues
• Maintain customer files with contracts, purchase orders, and other information
• Ensure compliance with company booking policy, including requirements that impact revenue recognition

Skills and Experience required:
• 2+ years of experience with account management and customer service
• BS/BA (preferably in business or related field) or equivalent work experience is required
• High-energy individual with ability to work under pressure in a fast-paced, changing environment with a positive attitude
• Fluency in German essential in addition to English

Please email your CV to or call Marie on 021-4847133 to discuss the role in further detail.