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Technical Support Engineer

Technical Support Engineer

  • Location:

    Dublin City Centre, Republic of Ireland

  • Contact email:

  • Sector:


  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:

    €35,000 - 45,000

  • Published:

    10 days ago

  • Contact email:

  • Consultant:

    Louise O'Meara

Job description

Technical Support Engineer / Permanent / Dublin (hybrid) 

About Your New Employer

  • Leading Irish insurance company



About Your New Job

  • You will deliver front-line support across all IT areas
  • You will provide first and second-level support to users
  • You will prioritize tickets, manage competing priorities, and ensure complete issue resolution
  • You will take ownership of user problems and proactively address issues
  • You will perform events log monitoring, patch management, and system monitoring
  • You will patch and upgrade operating systems, software, and applications
  • You will manage security maintenance, including anti-virus and MDM roll-out, troubleshooting, and maintenance
  • You will plan, test, and participate in the roll-out of upgrades/new applications, hardware, operating systems, and infrastructure equipment



What Skills You Need

  • Experience troubleshooting and diagnosing issues with Windows 8/10+, Microsoft 365 – Exchange, Teams, OneDrive, SharePoint
  • You will have experience with Active Directory, DNS, DHCP, MS Exchange 2016/Online, Group Policy and Office 365
  • Documentation experience
  • Experience with Backup Technologies, Citrix/Terminal services, Enterprise Anti-virus



What’s on Offer

  • Hybrid working options
  • Salary and excellent benefits package


What's Next

  • Apply now by clicking the 'Apply Now' button, or contact Louise - / 01 4744643
  • Or if this isn't the role for you, but you're looking for a new job, get in touch!



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