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Service/Technical Support Engineer

Service/Technical Support Engineer

Job description

About Your New Employer 

  • My client is an industrial refrigeration and HVAC company
  • In business for over 40 years, this family owned business work in industries such as Pharma, Chemical, Brewing, IT and Indusrial Processing to name a few. 

About Your New Role 

  • Assemble maintenance task quotes while working with clients and service engineers.
  • Organize service visits as part of existing maintenance agreements with clients.
  • Organize service checks, reports, and purchases made under service agreements in a filing system.
  • Monitoring the execution of the prescribed service works. restrictions, such as EN378/PED
  • Preparation of technical reports, manuals, and information related to service and maintenance agreement
  • Taking in and analysing inquiries
  • Coordinating with clients' representatives
  • Sales leads are provided to our clients for inspection based on service checks and recommendations.
  • Calculating loads, sizing pipes and other equipment, etc.
  • The role heavily relies on verbal communication with our clients, service engineers, and contractors.

What Skills You Need 

  • Possess good mechanical/engineering/HVAC background knowledge. 3D/BIM capabilities also beneficial
  • Microsoft Word Excel, and Project, technical documentation experience
  • Organisation, good communication and collaboration skills essential
  • Fluency in English essential

What's on Offer?

  • Excellent Salary DOE 
  • Sick Days 
  • Pension 
  • 23 Days Annual Leave 

What's Next?

For a confidential discussion on this or any other current job opportunity please contact Loren Pey on 021-4847137 / lpey at sigmar.ie

Why Apply Through Sigmar?

  • We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
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