Job description

About Your New Employer:

Our client, a global multinational/start-up with a strong track record in delivering excellence to our customers. With years of experience, we have successfully served a diverse range of clients and projects. Our commitment to cutting-edge technology, industry awards, and a vibrant work culture make us an exciting company to be a part of.

About Your New Job:

• As a Service & Commissioning Engineer, you will play a crucial role in delivering "Excellence every day" to our customers.
• Your responsibilities will include commissioning, fault-finding, servicing, maintaining, repairing, calibrating, and validating all equipment and applications within our Business Portfolio.
• Reporting to the Field Service Manager, you will work collaboratively with technical and non-technical customers to ensure their satisfaction.
• Provide comprehensive on-site service, including commissioning, fault-finding, servicing, maintenance, repair, calibration, and validation of equipment and applications
• Ensure "Service Excellence" and maintain customer satisfaction
• Maintain accurate records and complete necessary paperwork in a timely manner
• Manage stock of spare parts and consumables in the Company vehicle
• Participate in the On-Call Engineer Rota
• Identify revenue opportunities and provide feedback to the Head of Industrial Field Service
• Conduct briefings, tours, and training for customers and colleagues
• Comply with safety regulations, company policies, and procedures
• Adhere to site rules and participate in inductions
• Represent the Company professionally and adhere to personal protective equipment requirements
• Fulfill ad hoc duties as required, including travel to client sites and offsite meetings/training events

What Skills You Need:

• Electrical Qualification
• 2-3 years of experience in Electrical and Mechanical work
• Experience working as a Field Service Engineer
• Excellent communication skills to effectively interact with customers
• Strong report writing skills or willingness to develop them
• Awareness of health and safety risks on client properties
• Experience in the Pharmaceutical industry (desirable)

What’s on Offer:

• Competitive salary
• Benefits package
• Training and development opportunities
• Clear career path within the organization

What’s Next:

For a confidential discussion on this or any other current job opportunity please contact Sylvia Heldut on +353 21 235 9142 / sheldut at sigmar.ie