Senior Credit & Collections Specialist With French, EMEA Markets
About Your New Employer
- Global Technology Company with an established presence in Dublin.
- Well renowned employer of choice with strong employee retention
About Your New Job
- Conduct Credit and Collection Activities: Manage credit and collection activities in EMEA, covering territories such as France, Netherlands, Italy, and Ireland.
- Ensure Prompt Collections: Meet ledger targets for aged profiles, managing multi-million-dollar transactions.
- Relationship Management: Build and maintain relationships with Key Account Managers, Directors, and Customers.
Job Responsibilities
- Monitor and manage outstanding balances, ensuring timely collection of overdue payments.
- Follow up on outstanding debts, negotiate and implement payment plans for customers encountering financial difficulties.
- Reconcile customer accounts, ensuring all payments are accurately allocated in the High-Radius system.
- Investigate and resolve payment discrepancies and customer queries efficiently.
- Collaborate closely with sales and team members to address credit-related issues.
- Maintain accurate and up-to-date customer AP contact details and account records in the High-Radius system.
- Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the Accounts Receivable ledger.
- Manage customer access to licenses via the EDA on tap system, aligning with customer payment habits.
- Prepare Cash Flow Forecasts for portfolios, examining existing billings and future billings for all order types and assessing the expected collection date.
- Ensure compliance with company credit policies and procedures.
- Manage all credit limit adjustments required for order flow.
- Conduct cash forecasting, bad debt, and DSO reporting as needed.
- Participate in occasional project work.
What Skills You Need
- Minimum of 3 years’ experience in credit and collection analysis.
- Experience in cash forecasting and bad debt reporting.
- Fluency in written and spoken French and English.
- Ability to work independently.
- Detail-oriented, well-organized, and methodical.
- Proficiency in Excel reporting.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Additional Skills/Preferences
- Experience with Salesforce and SAP is preferred.
- A degree or diploma in Finance is preferred.
What’s on Offer
- Competitive Salary: Attractive compensation package.
- Professional Growth: Opportunities for training and development.
- Dynamic Environment: Work in a collaborative and innovative setting.