About Your New Job
Join a leading global pharmaceutical company with a strong reputation for innovation and excellence. This is your opportunity to work on cutting-edge products in a collaborative and dynamic environment. This is a 12-month contract based in Co.Mayo.
As a Complaints Processing Analyst, you will play a crucial role in ensuring customer complaints are handled efficiently and in compliance with global regulations. Reporting to the Complaints Manager, you will oversee investigations, identify root causes, and track corrective/preventive actions to resolution.
Your responsibilities as a Quality Complaints Analyst
Ensure all complaint records meet global regulatory requirements.
Investigate and document product complaints, including root cause analysis and CAPA implementation.
Coordinate cross-functional activities related to adverse events, product quality concerns, and customer service complaints.
Work closely with internal departments to drive timely complaint resolution.
Serve as a subject matter expert on complaint handling and compliance.
What Skills You Need as a Quality Complaints analyst
Bachelor’s degree in Sciences or a related field.
1-2 years of experience in the pharmaceutical industry.
Knowledge of global regulatory requirements for pharmaceuticals, medical devices, and combination products.
- 2 years of GMP experience
Strong technical writing, analytical, and problem-solving skills.
Proficiency in SAP, TrackWise, and document management systems (desirable).
Excellent communication, organizational, and time management skills.
What’s on Offer
Competitive hourly rate
- Experience working in leading pharmaceutical company
Ongoing training and career development opportunities.
Be part of a collaborative team in a global pharmaceutical leader.
What’s Next?
Apply now by clicking the “Apply Now” button or call Elaine McCarthy at +353 21 4847135 for more details. If this role isn’t the right fit, but you're exploring new opportunities, get in touch—we have multiple Temp, FTC, and Contract roles available!
