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Italian Speaking Customer Service

Italian Speaking Customer Service

  • Location:

    Dublin City Centre

  • Contact email:

    rhayes@sigmar.ie

  • Sector:

    Italian

  • Contact phone:

    +35314744615

  • Job type:

    Full Time

  • Job ref:

    RH246435

  • Salary:

    €31,000

  • Published:

    14 days ago

  • Contact email:

    rhayes@sigmar.ie

Job description

About Your New Employer

  • This company is a successful finance and insurance company that offer a comprehensive range of insurance products and services.
  • They have offices overseas with their Irish office headquartered in Dublin City Centre.
  • They won the Great Place to Work awards 6 times in the last 7 years.
  • They are offering the Hybrid Working Model with 1 day per week in the office in Dublin City Centre and 4 days working from home.

 

About Your new Italian Speaking Job

  • As an Italian Speaking Complaints Analyst, you will be working in the company’s Insurance Division, where you will be resolving customer queries and complaints for the Italian market through online chat.
  • You will be responsible for processing and monitoring all complaints and court cases for this market.
  • You will make improvements to system processes and measure their effectiveness across the company, based on your recommendations.
  • You will also liaise with legal teams as required and monitor legal fees for the cases that you are handling. 

 

What Skills You Need for this Italian Speaking Job

  • Fluent Italian & English.
  • 2+ years’ experience in Insurance (compliance, banking insurance, risk assessment, fraud prevention, etc).
  • Regulatory / Legal experience.
  • Customer Service experience.
  • Must be living in Ireland or have specific plans to come to Ireland.

 

What’s on Offer with this Italian Speaking Job

  • Salary of €31,000.
  • Permanent Job.
  • Bonus.
  • Health Insurance.
  • Pension.
  • 22 Days Holidays.
  • Life Assurance.
  • Disability Cover.

 

What’s Next

 

Why Apply Through Sigmar?

  • We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV.
  • We’ll provide you with an overview of the jobs market within your industry and help you tailor your job search.
  • You will gain access to exclusive roles that are not advertised elsewhere.