Job description

About Your New Employer

• This company is a successful finance and insurance company that offer a comprehensive range of insurance products and services.
• They have offices overseas with their Irish office headquartered in Dublin City Centre.
• They won the Great Place to Work awards 6 times in the last 7 years.
• They are offering the Hybrid Working Model with 1 day per week in the office in Dublin City Centre and 4 days working from home.

About Your New Italian Speaking Job

• As an Italian Speaking Complaints Analyst, you will be working in the company’s Insurance Division, where you will be resolving customer queries and complaints for the Italian market through online chat.
• You will be responsible for processing and monitoring all complaints and court cases for this market.
• You will make improvements to system processes and measure their effectiveness across the company, based on your recommendations.
• You will also liaise with legal teams as required and monitor legal fees for the cases that you are handling. 

What Skills You Need for this Italian Speaking Job

• Fluent Italian & English.
• 2+ years’ experience in Insurance (compliance, banking insurance, risk assessment, fraud prevention, etc).
• Regulatory / Legal experience.
• Customer Service experience.
• Must be living in Ireland or have specific plans to come to Ireland.

What’s on Offer with this Italian Speaking Job

• Salary of €31,000.
• Permanent Job.
• Bonus.
• Health Insurance.
• Pension.
• 22 Days Holidays.
• Life Assurance.
• Disability Cover.

What’s Next

• Apply now using the "Apply Now" button, or call me, Rebecca, in Sigmar on 01 4744615 or email me at rhayes@sigmar.ie.

Why Apply Through Sigmar?

• We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV.
• We’ll provide you with an overview of the jobs market within your industry and help you tailor your job search.
• You will gain access to exclusive roles that are not advertised elsewhere.