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Italian Complaints Handler

Italian Complaints Handler

  • Location:

    Dublin City Centre

  • Contact email:

  • Sector:


  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:


  • Published:

    25 days ago

  • Contact email:

Job description

About Your New Employer

  • This company is a successful finance and insurance company that offer a comprehensive range of insurance products and services.
  • They have offices overseas with their Irish office headquartered in Dublin City Centre.
  • They won the Great Place to Work awards 6 times in the last 7 years.
  • They are offering the Hybrid Working Model with 1 day per week in the office in Dublin City Centre and 4 days working from home.


About Your New Italian Speaking Job

  • As an Italian Speaking Complaints Analyst, you will be working in the company’s Insurance Division, where you will be resolving customer queries and complaints for the Italian market through online chat.
  • You will be responsible for processing and monitoring all complaints and court cases for this market.
  • You will make improvements to system processes and measure their effectiveness across the company, based on your recommendations.
  • You will also liaise with legal teams as required and monitor legal fees for the cases that you are handling. 


What Skills You Need for this Italian Speaking Job

  • Fluent Italian & English.
  • 2+ years’ experience in Insurance (compliance, banking insurance, risk assessment, fraud prevention, etc).
  • Regulatory / Legal experience.
  • Customer Service experience.
  • Must be living in Ireland or have specific plans to come to Ireland.


What’s on Offer with this Italian Speaking Job

  • Salary of €31,000.
  • Permanent Job.
  • Bonus.
  • Health Insurance.
  • Pension.
  • 22 Days Holidays.
  • Life Assurance.
  • Disability Cover.


What’s Next

  • Apply now using the "Apply Now" button, or call me, Rebecca, in Sigmar on 01 4744615 or email me at


Why Apply Through Sigmar?

  • We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV.
  • We’ll provide you with an overview of the jobs market within your industry and help you tailor your job search.
  • You will gain access to exclusive roles that are not advertised elsewhere.