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IT Support Specialist

IT Support Specialist

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  • Job type:

    Full Time

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  • Published:

    12 days ago

  • Contact email:

  • Consultant:

    Louise O'Meara

Job description

IT Support Specialist / Dublin / Permanent / Hybrid

About Your New Employer

  • Transport services for Ireland

About Your New Role

  • You will be responsible for the day-to-day management of assigned IT Service incidents and issues
  • You will be monitoring and supporting existing internal IT Services performance
  • You will be ensuring OLA's and SLA's are met
  • You will be analysing and identifying the root cause of incidents and problems, and developing solutions to prevent them from reoccurring
  • You will be collaborating with the business and third party IT Service suppliers to define the necessary operational and SLAs
  • You will be liaising with Third Party suppliers, managing third party relationships and supporting third party software

What Skills You Need

  • Qualification in Information Technology or related discipline
  • 5 years' experience in Systems Support and Project Delivery
  • Experience successfully IT related change projects
  • Third party vendor management experience

What's on Offer

  • Permanent position
  • Salary up to €55,000 (DOE)
  • Excellent benefits package

What's Next

  • Apply now by clicking the 'Apply Now' button, or contact Louise - / 01 4744643
  • Or if this isn't the role for you, but you're looking for a new job, get in touch!

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