Job description

ICT Specialist (EO)
Our client is seeking applications for the positon of ICT Specialist (Executive Officer) to join a multidisciplinary team in the ICT Section. The ICT Specialist will support and develop the existing infrastructure, applications and cyber security practices to achieve goals, targets and standards as set out in the ICT development plan.

About your new employer 

Our client is a scheduled civil service office under the aegis of the Department of Public Expenditure and Reform and provides a comprehensive analytical chemistry and advisory service to Government Departments and Offices, thereby enabling them to implement their regulatory programmes and attain their strategic objectives.

Key Responsibilities

• Provide technical support to all end users, business applications and services.
• Responsible for handling support tickets through to completion
• Focus on being pro-active in identifying issues before they impact users and business operations.
• Responsible for escalating technical issues and logging tickets with support partners and vendors when needed
• Support and maintain core applications such as but not limited to Exchange and MS Teams.
• Support and maintain Windows client and server infrastructure.
• Work with the ICT team in enhancing cybersecurity awareness throughout the organisation along with ensuring processes are kept updated
• Support and maintain Backup and DR capabilities and ensure procedures are in place, tested regularly and documented.

Essential Requirements
Accordingly, you must, on or before 29th May 2023 meet one of the following sets of criteria:

1. a) A major award qualification of Level 6, or higher, on the National Framework of Qualifications (NFQ) in a relevant area of ICT, for example: an NFQ Level 6 qualification from a 2-year Post Leaving Cert Course at an ETB, or an IT-related degree at Level 7, or higher, from a University or College).

and

b) Have experience in an area of ICT relevant to this role in Infrastructure and Operations *. This experience can come from current or previous roles or through projects/assignments/work experience during your education programme.

OR

2. a) A least one industry recognised certification in a relevant area of ICT relating to Infrastructure and Operations (see below for a range of examples)

and

b) At least one years’ hands-on ICT experience directly relevant to an Infrastructure and Operations role from your employment to date *. 

*Examples of experience relevant to an Infrastructure and Operations role should include, but are not limited to, areas such as ICT server infrastructure and desktop operating systems (e.g. Windows, Linux) build, implementation support/ administration, including cloud, ICT operations and ICT systems, and ICT Service Delivery, such as service desk support for end users of the range of corporate office productivity services as well as line-of-business solutions.

What’s on Offer?

• Competitive Salary
• Attractive Pension and Annual Leave Policy
• Full Time Permanent position – Located in Celbridge, Co. Kildare. 
• Hybrid working policy.

What’s Next? 

• For further information, please submit your CV to Shane Mullen in Sigmar Recruitment.
• Closing date is 12 noon, on the 29th of May.