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Customer Service Representative

Customer Service Representative

  • Location:

    North Dublin

  • Contact email:

  • Sector:

    Customer Service

  • Contact phone:


  • Job type:


  • Job ref:


  • Salary:


  • Published:

    6 days ago

  • Contact email:

Job description

About your new employer:

  • Dublin Express is a well-known transportation provider with a base at Dublin Airport and offers 76 services daily between Dublin Airport and Dublin City Centre.
  • A sub subsidiary of National Express, the largest bus company in the UK, which offers services to hundreds of locations.
  • A company that is currently expanding its workforce as a result of recent success and expansion.


  • When speaking with passengers, you will be amiable, approachable and deliver exceptional customer service.
  • You will help customers by providing transportation advice and information so they can arrive to their destination safely.
  • You will contribute by offering passengers add-on items and bus tickets.
  • You will communicate with your co-workers in relation to the capacity of the buses.
  • In the event of delays or interruptions, you'll take a pro-active stance while aiding customers with their travel plans.


  • You will have excellent communication skills and a natural flare for helping others.
  • You will be friendly and approachable.
  • You will be fully flexible, and you will be available to work between the hours of 7 am to 12:30 am.
  • You will have reliable transport to and from Dublin Airport. 

Benefits and perks:

  • €13.07 per hour and a 10% pay increase when working before 8 am and after 8pm.
  • Flexible working, great career prospects.
  • Free travel on our Services for you and your family.
  • Discounts at food & beverage outlets at Dublin Airport (on sight of DX pass)
  • Duty free shopping through the Airport’s ‘Loop’ duty-free shop.
  • Use of private staff facilities, including free tea/coffee.
  • Free company uniform provided.


Who should apply?

  • Anyone who has customer facing experience and believes themselves to be friendly, approachable and an excellent communicator can be considered for this role.
  • These roles will fill very fast, and interviews will be commencing immediately. Please apply ASAP to be considered for interview.