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Customer Service Co-ordinator

Customer Service Co-ordinator

  • Location:

    West Dublin

  • Contact email:

    soneill@sigmar.ie

  • Sector:

    Office Support

  • Contact phone:

    +35314744627

  • Job type:

    Full Time

  • Job ref:

    SONCUSCOORD

  • Salary:

    €25,000 - 26,000

  • Published:

    about 1 month ago

  • Contact email:

    soneill@sigmar.ie

Job description

Our client, leader in their industry of insurance and assistance, is looking to hire a Customer Service Coordinator join their team!

This is an excellent permanent opportunity for someone driven, highly organized and who thrives in a fast-moving environment.

Location: Liffey Valley Area

Role type: Permanent, 35 hours, Mon – Fri,

     Hybrid (2 days in office, 3days at home),

     One Saturday per month

Salary: €26,000

€2,000 bonus (depending on company and individual performance)

 

Duties:

  • Deal with incoming and outgoing calls, emails and letters from clients and customers in a timely and professional manner
  • Resolve and manage all enquires to the highest satisfaction of the customer
  • Manage and maintain and update personal data of customers and clients.
  • Learn and update personal knowledge on past, present and future product ranges and programmes
  • Handle and update daily, weekly, and monthly reports on internal systems when needed
  • To undertake ad hoc administrative duties as requested.

 

Skills:

  • Clean Current Driving Licence.
  • Successfully completed Leaving Certificate or equivalent.
  • Basic technical understanding of vehicles / Experience of working in the automotive industry is desirable.
  • Proven experience of providing a quality customer service within a pressurised environment
  • A genuine desire to provide a high level of customer service.
  • The ability to effectively manage multiple cases.
  • Excellent telephone manner

 

What’s next?

Please apply now by sending your CV to  soneill@sigmar.ie or call 01 4744 627 and I will reply to your application in due course

*Similar positions may be available in other Dublin locations – please send me your details if you would like to apply and be considered for these too! *

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