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Client Advisor

Client Advisor

Job description

Working for Ireland's largest Credit Union where the business is growing rapidly leading to new opportunities for personal growth.

Key Responsibilities   

  • Answer calls professionally to the trained credit union standard. Take ownership of
    member complaints and resolve to member satisfaction.
  • Provide members with product and service information both on a reactive and
    proactive basis.
  • Update member data in line with Anti Money Laundering policy.
  • Provide administrative support for the processing of SEPA payments,
    contacting members if required.
  • Teller duties: Conducting member transactions. Providing friendly service to members,
    while ensuring that all transactions occur within appropriate AML guidelines.


  • A 3rd Level qualification in a relevant discipline is desirable but not a prerequisite. 
  • Experience in working in a financial services or office environment is desirable but not
  • Excellent communications skills, written, verbal and listening with a good
    conversational manner and has the ability to build rapport quickly.
  • Ability to work on own initiative within a team dynamic.
  • Consistently takes a methodical, structured and organized approach to tasks with high levels of accuracy,
    timely and efficient management of key activities and ability to work to tight deadlines.
  • Strong working knowledge Microsoft Office products.
  • Willingness to study for the QFA.

What’s on Offer

  • Along with the salary there is and excellent benefits package.
  • Great potential for future development.

What’s Next

Apply now by clicking the “Apply Now" button or call me, Rebecca O'Neill on 01-4744618 or e-mail me on

Or if the job isn’t quite right but you are looking for something similar, please get in touch