Job description

Working for Ireland's largest Credit Union where the business is growing rapidly leading to new opportunities for personal growth.

Key Responsibilities   

• Answer calls professionally to the trained credit union standard. Take ownership of
  member complaints and resolve to member satisfaction.
• Provide members with product and service information both on a reactive and
  proactive basis.
• Update member data in line with Anti Money Laundering policy.
• Provide administrative support for the processing of SEPA payments,
  contacting members if required.
• Teller duties: Conducting member transactions. Providing friendly service to members,
  while ensuring that all transactions occur within appropriate AML guidelines.

Requirements:

• A 3rd Level qualification in a relevant discipline is desirable but not a prerequisite. 
• Experience in working in a financial services or office environment is desirable but not
  essential.
• Excellent communications skills, written, verbal and listening with a good
  conversational manner and has the ability to build rapport quickly.
• Ability to work on own initiative within a team dynamic.
• Consistently takes a methodical, structured and organized approach to tasks with high levels of accuracy,
  timely and efficient management of key activities and ability to work to tight deadlines.
• Strong working knowledge Microsoft Office products.
• Willingness to study for the QFA.

What’s on Offer

• Along with the salary there is and excellent benefits package.
• Great potential for future development.

What’s Next

Apply now by clicking the “Apply Now" button or call me, Rebecca O'Neill on 01-4744618 or e-mail me on roneill@sigmar.ie

Or if the job isn’t quite right but you are looking for something similar, please get in touch