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Senior Investor Services Officer

Job description

Responsibilities:

  • Process subscriptions, redemptions, transfers, and switches for a range of onshore
    and offshore funds on the relevant Investor Services system.
  • Resolve dealing related enquiries by email and telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets and currencies.
  • Liaise with local offices, clients and shareholders around the world.
  • Checking and Processing all activity for investors and client (transactions, reporting,ad hoc requests and queries).
  • Ensure the accurate maintenance of shareholder register and investor files.
  • Prepare and distribute of shareholder statements and Investment Manager Reports.
  • Distribute Interim and End of Year Financial Reports to Shareholders.
  • Ensure compliance with anti-money laundering procedures.
  • Reporting of Fund transactions to the Fund Accountant Teams.
  • Daily Reconciliation of Cash Accounts.
  • Timely resolution of audit requests.
  • Review and approve administrator processes and ensure all procedures are followed.
  • Communicate relevant information as appropriate up and down the line.
  • Complete all tasks to a high quality in a timely and accurate manner
  • Team player who can work well alone and as part of a team.

Requirements:

  • The candidate should have a minimum of 3 years experience of the A-Z Transfer
    Agency/ Investor Services processes.
  • Computer literacy is essential, skilled in the use of Microsoft Excel and Word.
  • Knowledge of varying fund types such as Retail Funds, Mutual and Hedge Funds.
  • Third level / business school qualification desirable.
  • Fully understand the dealing process and rules, particularly in respect of restricted funds and delayed deals.
  • To be client focused and to have a good understanding of investor related
    requirements.
  • To assist the Supervisor as and when required
    Personal Skills
  • To be organised and methodical in their approach to work with an eye for detail.
  • To be proactive in sharing information with other team members and assisting others
    when necessary.
  • Team player who will participate and contribute in team meetings.
  • To become actively involved in departmental projects as and when required.
  • To be a self starter, enthusiastic, flexible and motivated to learn and develop as the department evolves.
  • Good interpersonal and communication skills and an ability to work on their own
    initiative.

Apply now by clicking the “Apply Now" button or call me, Rebecca O'Neill on 4744618 or e-mail me on Roneill@sigmar.ie

Or if the job isn’t quite right but you are looking for something similar, please get in touch.

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Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.