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Product Support Administrator

  • Location:

    Dublin City Centre

  • Contact email:

    lmcgovern@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    +3531 4744682

  • Job type:

    Contract

  • Job ref:

    LMGPRODUCTADMIN

  • Salary:

    €35,000

  • Published:

    25 days ago

  • Contact email:

    lmcgovern@sigmar.ie

  • Consultant:

    Lorraine McGovern

Job description

Job Title: Product Support Administrator - 12 month Contract


Our client is a global brand owner and they are seeking a product support administrator to join their dynamic team based in Dublin 2.

A typical day within the job of Product Support Administrator will include:

  • Providing product and technical support to the team via phone, email and online.
  • Analyse requests and process replacement orders.
  • Work with Third Party Service and Distributors
  • Document all support activities utilizing CRM & ERP systems
  • Work with Field Service Support and Sales Teams to manage software and hardware product rollouts.

Experience and skills required for the job:
• 1-3 years related experience in a similar role
• Experience in Problem Solving and decision making methodologies desired.
• Min 1 years experience with SAP

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