Construction - Customer Service

Job description

Customer Service - Tools/Construction

Currently recruiting for a Customer Service Support Specialist to join a leading building materials merchant in Cork City.

Duties include:
Sales and customer support
Providing customer service on all queries i.e. products, pricing, and lead times/deliveries
Reviewing outstanding order reports daily and liaising with customers
Generating calls (inbound and outbound)
Develop and maintain full product knowledge of all products and the prices while also being market aware of competitors
Assist with Marketing material
Order processing, liaising with suppliers and customer support & Manage CRM system
Provide back-up support and cover to the sales department to ensure the smooth operations during periods of absence

Sales/customer support experience in Industrial/construction or similar environment
A passion for growing business and working in a growing environment
Excellent communication and organisational skills & team player
Ability to adapt to changing environments and understand the sales cycle process

Please email your CV to or call Marie on 021-4847133 to discuss the role in further detail.

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