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Customer Support - IT.

Job description

Support Reps x 5 – IT
Cork.

Working with a global IT company who are actively looking to recruit 5 Technical Support Reps to join their expanding team. They are looking for fast learners with excellent customer service skills and an interest in providing top-notch technical support.

Duties include:
• Provide industry leading customer service
• Respond to customer inquiries in a timely manner
• Conduct remote sessions to assist customers with the troubleshooting and configuration of supported platforms
• Work with internal business partners to provide timely resolution of non-technical issues

Skills/Experience:
• Degree required or 4+ years of experience in a customer-service role
• MS proficient and an keen interest in IT such as Networking, SQL, and storage devices a plus!
• High-end Communication skills – written and verbal.

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4847133 to discuss the role in further detail.

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